Anonymous UserCustomer Success Manager at a computer software company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The price is very competitive."
Earn 20 points
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.
N-able MSP Manager is ranked 32nd in Help Desk Software while Zendesk Support is ranked 16th in Help Desk Software with 3 reviews. N-able MSP Manager is rated 0.0, while Zendesk Support is rated 8.4. On the other hand, the top reviewer of Zendesk Support writes "Seamless and easy to set up with a good Slack integration". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and BMC Helix ITSM, whereas Zendesk Support is most compared with Sendbird Desk and Kustomer.
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