Compare N-able MSP Manager vs. Zendesk Support

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"The price is very competitive."

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Top Answer: It's very convenient to use.
Top Answer: Zendesk used to have a whole reporting tool, which they have actually terminated. That has been a small blow for us, however, it used to be a feature where they had that tool that allowed you to just… more »
Ranking
32nd
out of 56 in Help Desk Software
Views
876
Comparisons
556
Reviews
0
Average Words per Review
0
Rating
N/A
16th
out of 56 in Help Desk Software
Views
84
Comparisons
57
Reviews
3
Average Words per Review
608
Rating
8.3
Popular Comparisons
Also Known As
SolarWinds LOGICnow, SolarWinds MSP Manager
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Overview

Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

  • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
  • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
  • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
  • Complete customer and knowledge management with a branded portal.
  • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.

Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

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Sample Customers
Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Top Industries
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider25%
Manufacturing Company9%
Government6%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2021.
512,221 professionals have used our research since 2012.

N-able MSP Manager is ranked 32nd in Help Desk Software while Zendesk Support is ranked 16th in Help Desk Software with 3 reviews. N-able MSP Manager is rated 0.0, while Zendesk Support is rated 8.4. On the other hand, the top reviewer of Zendesk Support writes "Seamless and easy to set up with a good Slack integration". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and BMC Helix ITSM, whereas Zendesk Support is most compared with Sendbird Desk and Kustomer.

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