N-able N-sight Remote Monitoring & Management vs NinjaOne comparison

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Executive Summary

We performed a comparison between N-able N-sight Remote Monitoring & Management and NinjaOne based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed N-able N-sight Remote Monitoring & Management vs. NinjaOne Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.""The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""We like that this solution is in real-time, it gives us real-time monitoring.""The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.""The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

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"The most relevant feature is the monitoring, which provides built-in tools for sending commands.""We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues.""It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently.""NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.""The most valuable feature we have found currently is probably patch management.""Good at managing updates and for remote support.""The installation is easy, it only took two minutes.""The tool's most valuable feature is third-party application updates."

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Cons
"It would be great if the pricing model could be improved and the solution was more affordable.""Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""The solutions could improve by adding more features.""The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.""The SentinelOne integration is not great.""The patch management of the solution could improve."

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"Lacks sufficient integrations with other PSAs.""The ticketing system in NinjaOne is not the best.""The remote connectivity could be better. It works most of the time, but sometimes, there are issues.""NinjaOne's dashboard could be easier to use.""I would like to see more scripts for PowerShell commands.""I want NinjaOne to improve the reports.""NinjaOne's reporting module is cumbersome.""The graphical user interface could be improved."

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Pricing and Cost Advice
  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
  • "Out clients pay monthly for the license of N-able Remote Monitoring & Management."
  • "As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
  • "The product is fairly priced."
  • "The solution is not very expensive."
  • More N-able N-sight Remote Monitoring & Management Pricing and Cost Advice →

  • "We got a pretty good deal. It was fairly affordable."
  • "Its pricing is great."
  • "NinjaRMM uses a subscription model."
  • "We currently pay $1.20 per device on a monthly basis."
  • "It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
  • "The pricing is reasonable and cheaper than ConnectWise."
  • "NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
  • "I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
  • More NinjaOne Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use… more »
    Top Answer:The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
    Top Answer:NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
    Top Answer:The product's pricing depends on the number of PCs or devices.
    Top Answer:NinjaOne's pricing and user interface needs improvement.
    Ranking
    Views
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    Comparisons
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    Reviews
    6
    Average Words per Review
    828
    Rating
    8.3
    Views
    4,728
    Comparisons
    2,416
    Reviews
    10
    Average Words per Review
    533
    Rating
    7.7
    Comparisons
    Also Known As
    N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    Learn More
    N-able
    Video Not Available
    Overview

    RMM software designed for next-level protection

    Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

    Patch Microsoft and more

    Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

    Introducing NinjaOne, the ultimate all-in-one solution for modern ninjas. This innovative product combines cutting-edge technology with sleek design to enhance your ninja skills like never before. With its lightweight and compact form factor, NinjaOne is perfect for stealthy missions and quick maneuvers. 

    Equipped with state-of-the-art sensors and advanced AI capabilities, it offers real-time tracking, precise motion detection, and intelligent analysis of your surroundings. The high-resolution display provides crystal-clear visuals, ensuring optimal visibility even in low-light conditions. 

    NinjaOne also features a built-in communication system, allowing seamless coordination with your team members. Its long-lasting battery ensures uninterrupted usage during extended missions. 

    Whether you're a seasoned ninja or just starting your training, NinjaOne is the ultimate companion to elevate your skills to new heights.

    Sample Customers
    NetSys Network Systems
    Status Pros, Mitchell and Company
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider10%
    Manufacturing Company7%
    Educational Organization6%
    REVIEWERS
    University20%
    Educational Organization20%
    Religious Institution10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government6%
    Educational Organization6%
    University6%
    Company Size
    REVIEWERS
    Small Business85%
    Midsize Enterprise8%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise19%
    Large Enterprise40%
    REVIEWERS
    Small Business86%
    Midsize Enterprise14%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    Buyer's Guide
    N-able N-sight Remote Monitoring & Management vs. NinjaOne
    March 2024
    Find out what your peers are saying about N-able N-sight Remote Monitoring & Management vs. NinjaOne and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, ConnectWise RMM, Fortinet FortiSIEM and PRTG Network Monitor, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager and LogMeIn Central. See our N-able N-sight Remote Monitoring & Management vs. NinjaOne report.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.