We performed a comparison between N-able N-sight Remote Monitoring & Management and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."
"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"The integrated backup and the scripting are good."
"The reporting for this solution has been most valuable."
"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."
"The solution is user-friendly."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It is a user-friendly product that requires almost no maintenance."
"The solution primarily drives system information, and I believe it works fine."
"We are able to do problem determination on runaway processes."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"There are disconnection issues sometimes."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"The patch management of the solution could improve."
"I would like to see notifications sent with SMS."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"The SentinelOne integration is not great."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"The product looks a bit old-fashioned."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"It could use some system enhancements, such as better dashboards."
"The management of the servers could be better."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The initial setup should be easier to complete."
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N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews while SCOM is ranked 3rd in Event Monitoring with 76 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, NinjaOne, ConnectWise RMM and Fortinet FortiSIEM, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and AppDynamics.
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