N-able N-sight Remote Monitoring & Management vs TeamViewer Remote Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between N-able N-sight Remote Monitoring & Management and TeamViewer Remote Management based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""We like that this solution is in real-time, it gives us real-time monitoring.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.""The integrated backup and the scripting are good.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

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"The solution is easy to set up.""It's stable and reliable.""We use the product to communicate.""The fact that it's user-friendly and it has a chat option. These are my two favorite features.""I like the possibility of using this software across different operating systems and clouds, such as AWS or Azure Cloud, while being able to efficiently transfer files and run the data.""We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.""There are some great features.""Almost all the features are valuable to me, like the scalable feature and its highly interactive software."

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Cons
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""It would be great if the pricing model could be improved and the solution was more affordable.""The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown.""There are disconnection issues sometimes.""The patch management of the solution could improve.""The SentinelOne integration is not great.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.""The solutions could improve by adding more features."

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"The solution’s stability could be improved.""If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning.""The connectivity could improve.""Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users.""I'm not sure if the security is ideal. They could work to improve it.""I don't like having so many updates.""The solution is a bit expensive. It could be cheaper.""The security could be improved."

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Pricing and Cost Advice
  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
  • "Out clients pay monthly for the license of N-able Remote Monitoring & Management."
  • "As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
  • "The product is fairly priced."
  • "The solution is not very expensive."
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  • "Its price is a little high as compared to other solutions."
  • "Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
  • "We are now using the free version, but probably next year we are going to follow up with the paid version."
  • "We pay for a yearly license."
  • "Addition services could be lower priced."
  • "It is a licensed product."
  • "My company uses the free version of TeamViewer Remote Management."
  • "We pay a yearly licensing fee."
  • More TeamViewer Remote Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use… more »
    Top Answer:The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
    Top Answer:The fact that it's user-friendly and it has a chat option. These are my two favorite features.
    Top Answer:Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
    Ranking
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    6
    Average Words per Review
    828
    Rating
    8.3
    Views
    1,352
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    639
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    22
    Average Words per Review
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    Rating
    8.2
    Comparisons
    Also Known As
    N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    Learn More
    N-able
    Video Not Available
    Overview

    RMM software designed for next-level protection

    Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

    Patch Microsoft and more

    Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

    Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

    Sample Customers
    NetSys Network Systems
    Carey Paul Honda
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider10%
    Manufacturing Company7%
    Educational Organization6%
    REVIEWERS
    Construction Company11%
    Computer Software Company11%
    Financial Services Firm11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Media Company11%
    Financial Services Firm7%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business85%
    Midsize Enterprise8%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise19%
    Large Enterprise40%
    REVIEWERS
    Small Business58%
    Midsize Enterprise15%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise24%
    Large Enterprise46%
    Buyer's Guide
    N-able N-sight Remote Monitoring & Management vs. TeamViewer Remote Management
    March 2024
    Find out what your peers are saying about N-able N-sight Remote Monitoring & Management vs. TeamViewer Remote Management and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while TeamViewer Remote Management is rated 8.4. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, NinjaOne, ConnectWise RMM and Fortinet FortiSIEM, whereas TeamViewer Remote Management is most compared with NinjaOne, Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our N-able N-sight Remote Monitoring & Management vs. TeamViewer Remote Management report.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.