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Most Helpful Review
Find out what your peers are saying about N-able Remote Monitoring & Management vs. TeamViewer Remote Management and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"We like that this solution is in real-time, it gives us real-time monitoring.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

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"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.""We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."

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Cons
"I would like to see notifications sent with SMS.""Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

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"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning.""The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."

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Pricing and Cost Advice
"It's expensive and out of our budget.""We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

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"Its price is a little high as compared to other solutions."

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Questions from the Community
Top Answer: We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you… more »
Top Answer: My main use case for SolarWinds RMM is monitoring my customers' infrastructure and devices. I use it primarily as a patch manager, but it also finds use in many recurring IT jobs that we undertake for… more »
Top Answer: I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background… more »
Top Answer: I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four… more »
Top Answer: In terms of advice, it really depends what you're using it for. TeamViewer can be from about $20 a month to $200 or $500 a month depending on how many managed devices and how many unmanaged devices… more »
Top Answer: Its price is a little high as compared to other solutions.
Ranking
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Rating
8.5
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Popular Comparisons
Also Known As
SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
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Overview

With out-of-the-box remote monitoring, management, patching, and automation, it’s easier than ever to support, manage, and protect your customers with N‑able RMM.

  • Onboard in record time.
  • Multiply your team’s impact and profitability.
  • Identify and remediate issues automatically before they do harm.
  • Add the features you need, when you need them.
  • Expand your service offering and grow your customer base at your own pace.
  • Get access to exclusive resources, such as the MSP Institute, Automation Cookbook, boot camps, and office hours.

Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

Offer
Learn more about N-able Remote Monitoring & Management
Learn more about TeamViewer Remote Management
Sample Customers
NetSys Network Systems
Carey Paul Honda
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Media Company6%
No Data Available
Find out what your peers are saying about N-able Remote Monitoring & Management vs. TeamViewer Remote Management and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.

N-able Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management Software with 4 reviews while TeamViewer Remote Management is ranked 9th in Remote Monitoring and Management Software with 2 reviews. N-able Remote Monitoring & Management is rated 8.6, while TeamViewer Remote Management is rated 8.6. The top reviewer of N-able Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". On the other hand, the top reviewer of TeamViewer Remote Management writes "Efficiently accesses other end-points". N-able Remote Monitoring & Management is most compared with SolarWinds NPM, N-able N-central, Zabbix, ConnectWise Automate and Comodo RMM, whereas TeamViewer Remote Management is most compared with Datto Remote Monitoring and Management and ManageEngine Desktop Central MSP. See our N-able Remote Monitoring & Management vs. TeamViewer Remote Management report.

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