We performed a comparison between N-able N-sight Remote Monitoring & Management and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The reporting for this solution has been most valuable."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The solution is user-friendly."
"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"The integrated backup and the scripting are good."
"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"We have found that Zabbix is more easy to use than other applications."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"They've already added extra features, such as noise-canceling and facial recognition, which is great."
"The product looks a bit old-fashioned."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."
"The SentinelOne integration is not great."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"I would like to see notifications sent with SMS."
"The solutions could improve by adding more features."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"The stability could be better."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"Zabbix technical support is sold separately."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
"There is a bit of a learning curve during installation."
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N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews while Zabbix is ranked 1st in Network Monitoring Software with 98 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while Zabbix is rated 8.2. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, NinjaOne, ConnectWise RMM, Fortinet FortiSIEM and PRTG Network Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core.
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