N-able Take Control vs TeamViewer Tensor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between N-able Take Control and TeamViewer Tensor based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.""The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

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"Remote desktop sharing is one valuable feature of the solution.""This product is very simple to use and you can connect whether you are behind a firewall or not.""The most valuable feature of TeamViewer Tensor is the remote access."

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Cons
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.""The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

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"The solution could include more AI (Artificial Intelligence).""The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor.""Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
  • More N-able Take Control Pricing and Cost Advice →

  • "The pricing is a little bit on the higher side."
  • "I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
  • More TeamViewer Tensor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
    Top Answer:It's bundled with N-central, but there's a separate option if you only want Take Control.
    Top Answer:We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The most valuable feature of TeamViewer Tensor is the remote access.
    Top Answer:Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards Tensor's licenses, which are not useful for us. The corporate license model was… more »
    Ranking
    19th
    out of 45 in Remote Access
    Views
    578
    Comparisons
    427
    Reviews
    1
    Average Words per Review
    297
    Rating
    9.0
    9th
    out of 45 in Remote Access
    Views
    4,817
    Comparisons
    3,618
    Reviews
    3
    Average Words per Review
    351
    Rating
    8.3
    Comparisons
    Also Known As
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    Overview

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

    Sample Customers
    Bainbridge Technology Solutions, NKIT Systems
    GE Oil & Gas, Android Police, Smartlaunch
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider11%
    Construction Company9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company10%
    Government9%
    Healthcare Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise16%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    N-able Take Control is ranked 19th in Remote Access with 2 reviews while TeamViewer Tensor is ranked 9th in Remote Access with 4 reviews. N-able Take Control is rated 9.0, while TeamViewer Tensor is rated 8.6. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of TeamViewer Tensor writes "A user-friendly and stable solution providing remote desktop sharing functionality to its users". N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services, whereas TeamViewer Tensor is most compared with TeamViewer, BeyondTrust Remote Support, TeamViewer Pilot, Parallels Access and LogMeIn Rescue.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.