We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The solution is quite efficient."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"Other products are good but from the configuration point of view Nagios is really very lightweight. The price is really good in my opinion. Another important thing is that my Nagios engine still works with Dual core 8GB ram for the last 10 years."
"We have found the scalability capabilities to be okay."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"It is very good at monitoring Microsoft Server."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable feature is the monitoring of Windows and Linux servers."
"They have great integration with the active directory."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"The scalability needs improvement, it's not scalable at this time."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"It would be a much better product if Microsoft provided management packs with the product."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"I would like to see them improve their network monitoring."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The management of the servers could be better."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The pricing works out well for us, given our environment and where we are."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"We are using the open-source, unpaid version."
"We have to pay for a license and the price is fine for us."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have an enterprise agreement that includes this product as part of it."
"We have an EA with Microsoft, and it comes as part of the EA."
"It is more expensive than the competition."
"Our Enterprise Agreement includes the price."
"The pricing is good, and it's part of their system center suite."
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
Nagios Core is ranked 18th in Network Monitoring Software with 3 reviews while SCOM is ranked 9th in Network Monitoring Software with 14 reviews. Nagios Core is rated 8.0, while SCOM is rated 7.8. The top reviewer of Nagios Core writes "Well priced, lightweight and reliable". On the other hand, the top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". Nagios Core is most compared with Zabbix, Nagios XI, Pandora FMS, OP5 Monitor and SolarWinds NetFlow Traffic Analyzer, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and IBM Tivoli NetCool OMNIbus. See our Nagios Core vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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