Nagios Log Server vs Netsurion comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nagios Log Server and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nagios Log Server vs. Netsurion Report (Updated: May 2023).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is scalable.""The initial setup of Nagios Log Server was easy and straightforward.""One of the most valuable features is the dashboard because the UI was effective and easy to use. The alert systems are good as well. We had no failovers and had high availability. We can search the queries fast as well in Nagios Log Server.""It provides an easy way to identify errors and spot issues, making troubleshooting more efficient.""A great feature of the solution involves its internal portal."

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"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.""Expediting incident response is really great.""Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred.""The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.""I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.""The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in.""When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with.""I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

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Cons
"The customization and dashboards have shortcomings and need to be improved to make the tool look more presentable.""As we are talking about a product which is open to the public, the pricing makes it challenging for us to profit off of its marketing.""The configurations during initial setup could be improved. If they could be agentless, as in the case of the Ansible product, it would be better. I would like to be able to analyze the network bandwidth.""The support could be better.""It would be beneficial for Nagios to incorporate a tool that goes beyond log management and includes features to monitor overall system health and assess the effectiveness of antivirus solutions."

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"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports.""The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.""There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user.""Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.""With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.""It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.""I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events.""Netsurion's SOC can be a bit too aggressive at times."

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Pricing and Cost Advice
  • "We found the pricing to be quite affordable."
  • "For a single instance, the price is around $4,000."
  • "On a scale of one to ten, where one is expensive, and ten is cheap, I rate the pricing an eight or nine."
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  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
  • More Netsurion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It provides an easy way to identify errors and spot issues, making troubleshooting more efficient.
    Top Answer:My company pays around 500 to 1,000 USD per year toward the licensing cost of the solution. For support, we need to pay extra to Nagios. The solution's price is low. On a scale of one to ten, where… more »
    Top Answer:It would be beneficial for Nagios to incorporate a tool that goes beyond log management and includes features to monitor overall system health and assess the effectiveness of antivirus solutions.
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come back… more »
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they… more »
    Ranking
    36th
    out of 94 in Log Management
    Views
    1,586
    Comparisons
    1,338
    Reviews
    4
    Average Words per Review
    430
    Rating
    7.8
    Views
    124
    Comparisons
    44
    Reviews
    5
    Average Words per Review
    1,784
    Rating
    8.6
    Comparisons
    Also Known As
    Netsurion Managed Threat Protection, Netsurion EventTracker
    Learn More
    Netsurion
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    Overview

    Nagios Enterprises delivers official products, services, and solutions for and around Nagios – the industry standard in enterprise-grade IT infrastructure monitoring. With millions of users worldwide, Nagios is the undisputed champion in the IT monitoring space. Our team of dedicated professionals works to ensure total customer satisfaction with all the services we provide. Our extensive network of partners helps extend Nagios services and solutions to new organizations and markets worldwide to meet a variety of business needs. Nagios Enterprises was founded in 2007 by Ethan Galstad. Ethan created what would later become known as Nagios in 1999, and currently serves as the President of Nagios Enterprises.

    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Sample Customers
    IBM, impulse, wipro, comteco
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm9%
    Government8%
    Retailer8%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Non Profit9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    Company Size
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise62%
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    Nagios Log Server vs. Netsurion
    May 2023
    Find out what your peers are saying about Nagios Log Server vs. Netsurion and other solutions. Updated: May 2023.
    765,234 professionals have used our research since 2012.

    Nagios Log Server is ranked 36th in Log Management with 5 reviews while Netsurion is ranked 4th in Managed Security Services with 24 reviews. Nagios Log Server is rated 7.8, while Netsurion is rated 8.4. The top reviewer of Nagios Log Server writes "A scalable and affordable tool for monitoring data centers ". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Nagios Log Server is most compared with Wazuh, Graylog, LogRhythm SIEM, syslog-ng and SolarWinds Kiwi Syslog Server, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our Nagios Log Server vs. Netsurion report.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.