We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The solution is pretty stable."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The installation and monitoring need improvement."
"I didn't care for the role-based, permission-based options, which were not the best."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The pricing works out well for us, given our environment and where we are."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Nagios Core does not have any payment, but Nagios XI requires payment for the license."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.
NetCrunch is the complete network monitoring solution for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.
Nagios XI is ranked 17th in Network Monitoring Software with 4 reviews while NetCrunch is ranked 46th in Network Monitoring Software with 1 review. Nagios XI is rated 8.0, while NetCrunch is rated 7.0. The top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". On the other hand, the top reviewer of NetCrunch writes "A network monitoring platform with a useful reporting feature, but permission-based options could be better". Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core, SolarWinds NPM and SCOM, whereas NetCrunch is most compared with PRTG Network Monitor, Zabbix, SolarWinds NPM, SolarWinds Server and Application Monitor and DX Infrastructure Manager.
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