Compare Nagios XI vs. Zenoss Service Dynamics

Nagios XI is ranked 3rd in Network Monitoring Software with 11 reviews while Zenoss Service Dynamics is ranked 35th in Network Monitoring Software with 1 review. Nagios XI is rated 8.0, while Zenoss Service Dynamics is rated 9.0. The top reviewer of Nagios XI writes "Collects large amounts of data to monitor our network, switches, and firewall". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Custom built integration feature enables you to see the especially critical items". Nagios XI is most compared with Nagios Core, Zabbix and Centreon, whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk and PRTG Network Monitor.
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PRTG Network Monitor Logo
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34,633 views|27,798 comparisons
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4,719 views|3,604 comparisons
Most Helpful Review
Use Zenoss Service Dynamics? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, Nagios and others in Network Monitoring Software. Updated: August 2019.
366,593 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful.An excellent solution that is easy and intuitive to implement.The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need.The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers.This is a very good solution and it is simple to use, for any company.The most valuable feature is the monitoring of processes.I can monitor a phone on a desk to very big servers of any company.I can monitor a software made in-house to software of bigger companies.

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The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple.They need more documentation for the plugins.I would like to see more customization in the network map because it is a bit tricky to use it.I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space.I would like to see support for notification via SMS.The interface could be more user-friendly.The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors.The Configuration Wizard needs improvement, because not all vendors are present.

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There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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The pricing is high with separate licensing for the product and support.The licensing fees for this solution are approximately $3,000 USD per year.This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years.We are using the free version of this solution.It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise.

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Also Known As
PRTG
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Paessler AG
Nagios
Zenoss
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankNagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Comms Service Provider13%
Financial Services Firm13%
Construction Company9%
Marketing Services Firm4%
VISITORS READING REVIEWS
Software R&D Company26%
Comms Service Provider11%
Manufacturing Company7%
Government7%
REVIEWERS
Manufacturing Company21%
Financial Services Firm14%
Comms Service Provider14%
University7%
VISITORS READING REVIEWS
Software R&D Company19%
Comms Service Provider18%
Manufacturing Company10%
Retailer9%
No Data Available
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business34%
Midsize Enterprise10%
Large Enterprise56%
REVIEWERS
Small Business30%
Midsize Enterprise38%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business23%
Midsize Enterprise13%
Large Enterprise65%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, Nagios and others in Network Monitoring Software. Updated: August 2019.
366,593 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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