SmartBear TestComplete vs Tricentis NeoLoad comparison

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7,138 views|5,012 comparisons
85% willing to recommend
Tricentis Logo
8,349 views|4,218 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis NeoLoad based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It allows us to test both desktop and web applications.""This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""You can record your actions and play them back later.""Runs in different remote machines. We have multiple versions of the software being tested.""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.""Test items, project variables helps in managing automation suite and scheduling execution.""The ability to run a whole suite of tests automatically (which we did overnight)."

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"The most valuable feature is flexibility, as it connects to all of the endpoints that we need it to.""NeoLoad is actually really good, mainly because they have a world-class support service.""The test cases are quite easy to build and to maintain. This is the most valuable aspect of the solution for us. It's the reason why they changed from JMeter to NeoLoad.""Tricentis NeoLoad is quite easy to use as compared to JMeter.""The dashboards give extensive statistics, which help with quick report preparation and analysis.""My company has a good experience with Tricentis NeoLoad, and what I like best about it is that it lets you generate loads from different geographies. The load generation agents getting placed on different geographies is a very good feature of the solution. I also like that you can scale up Tricentis NeoLoad very quickly. The general feedback on performance testing with Tricentis NeoLoad for all product lines within my company is good.""I feel that the codeless part, the dynamic value capture part is quite easy in NeoLoad compared to other tools.""It is a good source for load, stress and performance testing."

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Cons
"The initial setup of SmartBear TestComplete was complex.""What is currently missing from this solution is better support for mobile testing.""Product is not stable enough and it crashes often.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""There could be API interfaces with this tool.""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.""The pricing is the constraint.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

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"Most people focus on HTTPS or TCP, but it would be good to have support for a variety of different protocols.""Support wasn't able to solve a technical issue.""Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company.""The solution can be improved by introducing a secure testing feature.""The protocol support area could be improved.""An area for improvement in Tricentis NeoLoad is its integration with third-party tools because, at the moment, it's a bit complicated. Per Tricentis, you can integrate Tricentis NeoLoad with different monitoring tools such as Dynatrace and New Relic, but that requires installing an additional tool to make that integration happen, rather than being able to pull in Tricentis NeoLoad from the different tools and servers, and make integration simpler and easier.""NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area.""The product must improve the features that allow integration with CI/CD pipelines."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "Licence cost is very attractive compared to other vendor tools and also there are many license alternatives."
  • "The pricing is fair for high-volume licensing."
  • "It is cheaper than other solutions."
  • "The licensing cost is less compared to other licensing performance testing tools."
  • "Licensing for NeoLoad is subscription-based."
  • "Its licensing cost is very less."
  • "NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
  • "Pricing is always cheaper with Tricentis NeoLoad versus the very expensive Micro Focus LoadRunner."
  • More Tricentis NeoLoad Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and LoadRunner. I consulted a variety of sources, including user groups, discussions with colleagues, telephone chats with HP (the vendors of LoadRunner) and Neotys (the vendors of NeoLoad), and of course the Oracle – Google. The opinions in this article are my own and do not represent the views of any particular company, the software vendors or any organisation (and I’ve assumed that readers have some knowledge of web application performance testing). The versions discussed in this article as of April 2014 are: LoadRunner 11.52 NeoLoad 4.2.2 I hope this evaluation and comparison will assist you with your own evaluation of LoadRunner and NeoLoad. Introduction LoadRunner and NeoLoad are considered the top two best performance testing tools on the market. Comparing the two tools is just like comparing a Mercedes Benz and a BMW: both are high performance, perfectly engineered machines that also have an associated prestige. Performance testing is a critical component of the software testing process. It determines the actual operational boundaries that will simulate the real world use of an application. Performance testing is load testing, stress testing and scalability testing. Why… Read more →
    Questions from the Community
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Top Answer:I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford… more »
    Top Answer:What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors. The tool has a better design, scenarios… more »
    Top Answer:I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one… more »
    Ranking
    8th
    Views
    7,138
    Comparisons
    5,012
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Views
    8,349
    Comparisons
    4,218
    Reviews
    17
    Average Words per Review
    527
    Rating
    7.9
    Comparisons
    Also Known As
    NeoLoad, Neotys NeoLoad
    Learn More
    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Tricentis NeoLoad is a performance testing tool that provides developers and testers with automatic test design, test maintenance, realistic simulation of user behavior, fast root cause analysis, and built-in integrations with the entire SDLC toolchain. With NeoLoad’s plugins, teams can reuse and share test assets and results from functional testing tools, analytics, metrics, and APM tools in order to catch performance issues early. With NeoLoad’s full tech stack support, users can test the range of mobile, web, and desktop apps.

    Tricentis NeoLoad Features

    Tricentis NeoLoad has many valuable key features. Some of the most useful ones include:

    • Supports API technologies 

      • Support for SOAP/REST.
      • Assisted design with Swagger/Open API import and highly efficient extractors for quick test design and fewer errors in scripting.
      • Ability to test as code or GUI-based productivity.

    • Automated testing of API performance

      • CI/CD automated API testing, dynamic load generation infrastructure, and auto pass/fail based on SLAs.
      • Real-time test results for fast dev feedback loop if bottleneck is found.
      • Non-regression API performance trends.
    • API-based applications 

      • Ability to test stand-alone APIs or APIs within end-to-end tests. Same platform, same skills.
      • Dev, PO, QA, Ops share a common view of API performance.
      • Confidence in API and application speed and reliability.

    • Design tests faster and update automatically

      • Assisted design using wizards and automatic parameter handling.
      • Reuse functional scripts and/or convert LoadRunner scripts to NeoLoad performance tests.
      • Update system-level scripts quicker with automatic user path updates.
      • Easy to reuse and maintain.

    • Realistic user simulation

      • Simulate any business case.
      • Scale load tests with up to millions of virtual users.

    • Bottleneck identification

      • Real-time test analysis.
      • Pass/fail based on SLA.
      • Root cause analysis.

    Tricentis NeoLoad Benefits

    There are many benefits to implementing Tricentis NeoLoad. Some of the biggest advantages the solution offers include:

    • Automate API testing within CI pipelines: Design, maintain, and run performance tests. Analyze results within continuous integration pipelines.
    • Accelerate end-to-end app testing: Create test scripts fast for complex applications using a graphical user interface without the complexity of scripting new and updated tests.
    • Find performance bottlenecks fast: Compare SLAs to server-level statistics to measure how an application is performing. See overall analysis of behavior or an analysis of the data flow to a particular user path.
    • Manage across the enterprise: Collaborate across QA, operations, dev, and business teams to define SLAs and review results. Share test results and manage test infrastructure. Schedule and share resources across teams and apps.

    Reviews from Real Users

    Tricentis NeoLoad stands out among its competitors for a number of reasons. Some of these include its price, its user-friendly UX, its API support, and its scalability. PeerSpot users take note of the advantages of these features in their reviews:

    Patrik B., Technical Lead at a tech services company, writes, “The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it.”

    A Global Delivery Head at a consultancy firm notes, “The API support is much better with this solution, compared with the competition. Pricing for it is also more affordable than its competitor. We have used Tricentis NeoLoad and we find it scalable.”

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Retailer15%
    Government11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm10%
    Computer Software Company9%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    REVIEWERS
    Small Business7%
    Midsize Enterprise19%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise49%
    Large Enterprise42%
    Buyer's Guide
    Test Automation Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 57 reviews. SmartBear TestComplete is rated 7.6, while Tricentis NeoLoad is rated 8.2. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Tricentis NeoLoad writes "Supports SAP and non-SAP applications and helps identify performance issues before production deployment". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Tricentis NeoLoad is most compared with Apache JMeter, OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca and BlazeMeter.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.