NetAlly EtherScope nXG vs Observer GigaStor comparison

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Executive Summary

We performed a comparison between NetAlly EtherScope nXG and Observer GigaStor based on real PeerSpot user reviews.

Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting.
To learn more, read our detailed Network Troubleshooting Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes.""The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely.""Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us.""I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN.""The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing.""The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs.""The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner.""The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."

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"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network.""This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users.""It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it.""The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows...""There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies.""I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

More Observer GigaStor Pros →

Cons
"There is room for improvement in the battery life and price.""NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem.""The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great.""If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do.""I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings.""The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly.""AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements.""We have had to use a battery pack unit, bringing it with us, when we are doing long testing or a lot of testing. It is like a mini computer, so it does use a lot of battery life."

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"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier.""GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality.""I would like to have more than 4TB of storage available in the portable version of this solution.""Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

More Observer GigaStor Cons →

Pricing and Cost Advice
  • "I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
  • "If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
  • "The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
  • "The cost is not cheap but it totally pays for itself because it can do so much."
  • "For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
  • "It's a pricey device, but I see value in it from a business perspective."
  • "We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
  • "It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
  • More NetAlly EtherScope nXG Pricing and Cost Advice →

  • "It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
  • "It's quite expensive."
  • More Observer GigaStor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
    Top Answer:NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price.
    Top Answer:NetAlly EtherScope nXG's reporting and table qualification could be improved. The disadvantages of NetAlly EtherScope nXG are its password life and end reporting.
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    Ranking
    2nd
    Views
    4,726
    Comparisons
    669
    Reviews
    6
    Average Words per Review
    1,845
    Rating
    9.0
    14th
    Views
    133
    Comparisons
    110
    Reviews
    0
    Average Words per Review
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    Comparisons
    Also Known As
    EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
    Learn More
    Overview

    Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

    The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

    Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

    Sample Customers
    Information Not Available
    Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
    Top Industries
    REVIEWERS
    Comms Service Provider23%
    Manufacturing Company15%
    Computer Software Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    University11%
    Manufacturing Company11%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise11%
    Large Enterprise50%
    REVIEWERS
    Small Business63%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise9%
    Large Enterprise81%
    Buyer's Guide
    Network Troubleshooting
    March 2024
    Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews while Observer GigaStor is ranked 14th in Network Troubleshooting with 7 reviews. NetAlly EtherScope nXG is rated 9.0, while Observer GigaStor is rated 9.0. The top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". On the other hand, the top reviewer of Observer GigaStor writes "Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience". NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey, whereas Observer GigaStor is most compared with Gigamon Deep Observability Pipeline, Wireshark, Kentik and Cisco Nexus Dashboard Data Broker.

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    We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.