Most Helpful Review
"Time machine" feature allows us to go back a few seconds or a few minutes, to before a ransomware attack
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day.
The main advantage is its fast backup and restore.
A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly.
The backup process finishes very quickly.
It has very fast backup and can handle a huge amount of data. It also enables really fast recovery.
The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security.
Restoring and cloning are easy to do.
Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on.
The whole product is based on point-in-time restore capabilities built into their storage appliance, and no one else I know does that.
The unit has been running at 100% without an issue.
Any time I have needed anything, from a simple question to someone to be onsite, the customer service has been exceptional.
The Reduxio unit is superior in its ability to recover from any second.
It has a very intuitive interface, it integrates more smoothly with our steps. With a different product from a different manufacturer, there are a lot more steps required to set up a volume, to make it available in VMware and to utilize it there.
We like the way the Reduxio is designed, the way the managing/operating end is just so much easier; fewer steps, more intuitive steps. It has a number of features baked into it that, in other products, are additional licensed components, like compression and dedupe.
The biggest feature, and one of the reasons we use it with the file shares, is its continuous Snapshotting. We can go back to almost to any point in time, not only to last night at midnight or a week ago, but 10 minutes ago or three-hours-and-so-many-seconds, or whatever the case may be. We already had a brush with ransomware in the past, so it's good to know we can dial back to just before a mishap happens.
It's very intuitive, has a very modern interface. Instead of making the user set up a million parameters for things that the system knows better anyway, they put all the intelligence in the product and made the controls much easier.
Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases.
The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems.
I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time.
The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot.
Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type.
Reporting of the jobs could be better.
I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid.
The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support.
The only critique that we have is it needs the ability to have local users added. You have to log in as one built-in admin account. You can't create your own.
It would be helpful to have the ability to recover virtual machines individually without having to restore the full LUN.
t would be helpful to have a mobile app to monitor the storage array remotely.
Needs to be made easier to use with slightly older versions of VMware.
The ability to look at data at a file level would be useful, as well as the ability recover at that level. Right now, you can only recover whole volumes.
The only thing that I'd like to see, at some point in time, is having the storage array being able to detect a ransomware attack. When you get hit by a ransomware it rewrites every block in your guest's virtual machine. So there should be a way for them to be able to detect that: "Hey, this is unusual, to see every block of this guest being rewritten all at one time," and then flag that as potential malware or ransomware.
Scalability is a little unusual. We came from the NetApp world where, if you needed more disk space, you just added more drives into the chassis, whereas with Reduxio, if you need more disk space, you have to buy a new chassis.
the only thing I would say negative about Reduxio is the cabling was a little bit confusing at first, but now that we understand it, it's easy. It was just so different from what we've seen before. That was the only hard part to get used to. The storage array is fully redundant, so there are some cross-connect cables that you have to run, from the A side to the B side, and the B side back to the A side, and we've just never seen anything like that before. But now that I understand the design, it makes complete sense. But initially it was confusing.
Pricing and Cost Advice
The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles.
Pricing is very good because if you already have NepApp controllers, then it's included.
It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number.
The license for SnapCenter was included with the storage array.
We have a site license, so it comes with the product.
We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive.
It's free. The license is included with other NetApp products.
The licensing is very simple with Reduxio. It is actually one of the attractions, unlike some of the other products. The other product we're using, in some of its incarnations, has extremely complex pricing, with every spindle having an associated license and fees. With Reduxio it's very simple. For the box - the hardware comes in essentially one configuration for the chassis, the unit (and you can buy multiple units and daisy-chain them) - there is no "a-la-carte," so many drives of this kind or that kind, etc. It has a basic hardware configuration. Then, through the software license, they allocate or assign you the right to use the full capacity, or half of it, or a quarter of it. Of course, if you're not using the full capacity but need to, it is a simple phone call to upgrade. It's as simple as it gets.
Set up costs are minimal. We were early adopters so we received really good pricing.
I think that you are able to buy a minimum capacity, then grow your capacity within the box as you expand your data needs.
ROI is how much (time, money, resources) you will save in case of a ransomware attack because you had this box.
I think the pricing is good value, because you're not just buying a storage array, you're buying a backup solution and a DR solution and a "time machine" solution, all bundled in one storage array. When we had NetApp storage we had to then go out and buy a copy of Veeam which is a backup solution. With the Reduxio, you still need to do backups but you don't need that software product.
You want the best, you've got to pay for the best, that's all. In terms of licensing, just work with your VAR. The features, overall, were just too good to pass up, even though it comes at a premium.
Only one device is sold. Negotiate the initial storage, but you can start small and move up with ease. Negotiate.
One of the key selling points of the Reduxio was that it really is fully licensed for the unit. There are no additional licenses needed for the product, which really helps scalability. There were no additional options to purchase, per se. They were already wrapped into the product.
out of 66 in Backup and Recovery Software
out of 66 in Backup and Recovery Software
Compared 43% of the time.
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Also Known As
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
Reduxio's HX550 flash hybrid storage arrays, based on Reduxio's TimeOS storage operating system allow you to recover application data to any second in the past, eliminates most of the complexity associated with managing storage, and provides exceptional performance and efficiency, far exceeding anything available today.
Learn more about NetApp SnapCenter
Learn more about Reduxio
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