We performed a comparison between NETGEAR Insight Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"It provides private network access, helping us protect our company’s devices."
"The solution is stable."
"The artificial intelligence feature is very good."
"The simplicity is great."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The initial setup of NETGEAR Insight Access Points was straightforward."
"The product's deployment is straightforward."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"The initial setup is pretty straightforward."
"Ruckus Wireless provides good coverage."
"For me, the most valuable features are good integration with the customer's existing network and the ease of deployment and configuration. Ruckus products are also easy to learn to manage and deploy for not only our own staff, but also for the IT workers in the customer's organization."
"Our IT staff can quickly issue guest passes for vendors and the instructions are very straightforward, requiring very little effort to get connected."
"Provides us with the features we need: walled garden, client isolation, 802.1x with dynamic VLAN, guest passes, etc."
"The product can scale."
"The most valuable feature is the portal."
"The mesh technology is the solution's most valuable aspect. Ruckus originally had the patent for it. They might've lost it because I see now that other people are doing it, however, they were the ones who came out with the smart mesh technology first, which is phenomenal."
"If you want to do more specific stuff, it's a bit limited."
"The pricing should be made cheaper."
"I need a bit more time with it before criticizing the features."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Juniper Mist Wireless Access Points’ support services need improvement."
"There is room for improvement in terms of support and installation."
"They should include SD-WAN features to it."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"The product's UI needs to be simplified and made more straightforward."
"There is always room for improvement."
"My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet...I would like NETGEAR Insight Access Points to extend the area coverage they provide."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"In the next release of this solution, I would like to see a more detailed spectrum analysis."
"They lack in some hardware stratification."
"The solution could include more security features."
"It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective."
"Ruckus seems to have removed the built-in help from the appliance, urging the user to log on to the support web site to obtain it. This is simply a nuisance if one wishes to look up what a particular field on the configuration page does, for example."
"The cost could be slightly improved. It's not on the low end, and it's not in the high end. It's in that middle area, which can be a deciding factor between someone going with this solution versus another one."
"Some customers have issues with the price because it's more expensive than Ubiquiti, but they can accept the cost because it's reliable and has more features."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
More NETGEAR Insight Access Points Pricing and Cost Advice →
NETGEAR Insight Access Points is ranked 19th in Wireless LAN with 11 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 96 reviews. NETGEAR Insight Access Points is rated 7.8, while Ruckus Wireless is rated 8.6. The top reviewer of NETGEAR Insight Access Points writes "Without using a third-party, I can deploy a network with software built-in". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". NETGEAR Insight Access Points is most compared with Ubiquiti WLAN, Aruba Wireless, Omada Access Points, Cisco Wireless and Cisco Meraki Wireless LAN, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Mist AI and Cloud. See our NETGEAR Insight Access Points vs. Ruckus Wireless report.
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