We performed a comparison between NetIQ Identity Governance and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The customer success and support teams have been crucial."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"NetIQ Identity Governance has improved the security of my company."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"I like the queries and find the catalog to be comparatively powerful."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"The solution is stable. We haven't experienced any bugs or glitches."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"This is a user-friendly solution."
"It's pretty stable as a product."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It provides ease of connecting all our devices."
"Omada Identity has a steep learning curve."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The solution should be made more agile for customers to own or configure."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The web GUI can be improved."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The initial setup has room for improvement."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"The product could use more advanced features related to Identity Intelligence."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"Technical support is horrible."
"We need more connectors to cloud applications like AWS."
"We have encountered instances where it is not easy to do authentication."
"In the beginning, the initial setup was very complex."
"It has a long way to go until it is a cloud-based solution."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The solution should allow for better integration with other platforms and the UBT."
NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. NetIQ Identity Governance is rated 8.0, while PingID is rated 8.4. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
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