We performed a comparison between NetIQ Identity Governance and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"Omada offers a technical solution that addresses both our needs."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"I like the queries and find the catalog to be comparatively powerful."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"NetIQ Identity Governance has improved the security of my company."
"Connector Xpress and Policy Xpress and the new interface."
"The product is relatively easier to use than other identity management products."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The scalability potential is there if a company needs to expand."
"It offers a nice price. It's mid-range."
"It has improved our user management. It is definitely streamlined."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The Omada support response time has room for improvement."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Functionality and usability could be improved."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The product could use more advanced features related to Identity Intelligence."
"The initial setup has room for improvement."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"We need more connectors to cloud applications like AWS."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"Technical support is horrible."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"The solution is not the best or the fastest available."
"The development process to create this connector is not as easy as I would like."
"The support from Symantec Identity Governance and Administration could improve."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"They should easier and better integration with other software."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"Reporting could be improved."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. NetIQ Identity Governance is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Governance vs. Symantec Identity Governance and Administration report.
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