We performed a comparison between NetIQ Identity Manager and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"User-friendly solution."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I like the eDirectory feature."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The product is easy to use."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good. It's also very flexible. It's quite easy to customize and we have customized it a lot."
"The solution does lots of things that we did manually before."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"It is flexible with APIs and the customizing of a portal."
"The most valuable feature of One Identity Manager for me is its Designer tool."
"The solution is flexible because you can realize the customer needs. Therefore, it is easy to upgrade specialized things. It provides the flexibly, so you can implement customers' use cases."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"Workflow management is an important feature. With other identity management products, there was no workflow management so we had to build it ourselves."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The web GUI can be improved."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"There's a challenge with handling large amounts of data in this system."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The interface is old and outdated, and the design software seems archaic."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"With technical support, it is always an issue to get the right person. They do have good technical people in support, but it is sometimes not so easy to get them."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"A feature that I would like to see is a mobile app that provides users the ability to make changes or add users to the Active Directory, on the fly."
"We fell into that trap of over-customization which made upgrading the product difficult."
"The solution should come up with a lighter version so people can buy different versions."
NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews while One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews. NetIQ Identity Manager is rated 7.8, while One Identity Manager is rated 8.0. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and VMware Identity Manager, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint and Cisco ISE (Identity Services Engine). See our NetIQ Identity Manager vs. One Identity Manager report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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