Compare NetResults Tracker vs. ProProfs Help Desk

NetResults Tracker is ranked 35th in Help Desk Software while ProProfs Help Desk which is ranked 38th in Help Desk Software. NetResults Tracker is rated 0, while ProProfs Help Desk is rated 0. On the other hand, NetResults Tracker is most compared with , whereas ProProfs Help Desk is most compared with .
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Ranking
35th
out of 44 in Help Desk Software
Views
245
Comparisons
31
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
38th
out of 44 in Help Desk Software
Views
38
Comparisons
19
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,658 professionals have used our research since 2012.
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NetResults
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ProProfs
Overview
Comprehensive case management for criminal and juvenile justice agencies.

ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.

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Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of MinnnesotaSony, Dell, Cisco
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,658 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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