Compare NetResults Tracker vs. SCSM

NetResults Tracker is ranked 35th in Help Desk Software while SCSM which is ranked 17th in Help Desk Software with 2 reviews. NetResults Tracker is rated 0, while SCSM is rated 7.0. On the other hand, the top reviewer of SCSM writes "We use it for the reporting, deployment, and ITSM services. But, I suggest training to use this solution properly". NetResults Tracker is most compared with , whereas SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus and JIRA Service Desk.
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NetResults Tracker Logo
245 views|31 comparisons
SCSM Logo
Read 2 SCSM reviews.
7,167 views|2,417 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,284 professionals have used our research since 2012.
Quotes From Members

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Pricing and Cost Advice
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It is an expensive solution.It is a lower price vs. other things on the market.

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Ranking
35th
out of 44 in Help Desk Software
Views
245
Comparisons
31
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
17th
out of 44 in Help Desk Software
Views
7,167
Comparisons
2,417
Reviews
2
Average Words per Review
218
Avg. Rating
7.0
Top Comparisons
Compared 42% of the time.
Compared 14% of the time.
Also Known As
System Center Service Manager
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NetResults
Video Not Available
Microsoft
Overview
Comprehensive case management for criminal and juvenile justice agencies.System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.
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Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of MinnnesotaFibabanka, UMC Health System
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,284 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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