Most Helpful Review | ||
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Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019. 383,162 professionals have used our research since 2012. |
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 383,162 professionals have used our research since 2012. | ||
Top Comparisons | ||
Compared 64% of the time. Compared 9% of the time. Compared 7% of the time. | Compared 27% of the time. Compared 10% of the time. Compared 10% of the time. | |
Also Known As | ||
Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight | ||
Learn | ||
CA (A Broadcom Company) | NetResults Video Not Available | SolarWinds |
Overview | ||
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity. Learn More: https://www.ca.com/us/products... | Comprehensive case management for criminal and juvenile justice agencies. | SolarWinds Web Help Desk simplifies service management with unified ticketing, asset, knowledge, and change management. Key features include:
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Offer | ||
Learn more about CA Service Desk Manager | Learn more about NetResults Tracker | Learn more about SolarWinds Web Help Desk |
Sample Customers | ||
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini | Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota | Instacart |
Top Industries | ||
Healthcare Company29% Financial Services Firm20% Government8% Pharma/Biotech Company4% Software R&D Company31% Insurance Company10% Comms Service Provider9% Financial Services Firm9% | No Data Available | No Data Available |
See also NetResults Tracker Reviews, SolarWinds Web Help Desk Reviews, and our list of Best Help Desk Software Companies.