Compare NetResults Tracker vs. SysAid

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NetResults Tracker Logo
28 views|15 comparisons
SysAid Logo
933 views|630 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,175 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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Once you're interested, talk with SysAid. You can have them come in and look at your company and advise you on the best solution. They will tell you what comes with each separate package and also advise you what application to activate. If you want something that they don't have, they have a department that can design something based on your unique requests.Overall, the price is good. It's all about what you get for the base amount. From my perspective, you want to look at what you're getting out-of-the-box. SysAid does a good job of putting key stuff in the box for you.SysAid is a good solution, especially from a pricing perspective.We saw our investment back at the end of year one.The pricing of SysAid is less than its competitors.

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431,175 professionals have used our research since 2012.
Ranking
41st
out of 55 in Help Desk Software
Views
28
Comparisons
15
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
10th
out of 55 in Help Desk Software
Views
933
Comparisons
630
Reviews
4
Average Words per Review
1,932
Avg. Rating
8.8
Popular Comparisons
Compared 34% of the time.
Compared 13% of the time.
Compared 10% of the time.
Compared 10% of the time.
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NetResults
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SysAid
Overview
Comprehensive case management for criminal and juvenile justice agencies.

Offered in both cloud and on-premise versions, SysAid is a globally-adopted IT Service Management (ITSM) solution that combines all the essential capabilities in one, feature-rich tool. From traditional ticket management to asset management, SysAid allows administrators to monitor and manage tasks in one platform, so they can deliver fast and comprehensive support from a single view. Available in 42 languages, SysAid serves over 10,000 customers across 140 countries, spanning all industries and sizes.

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Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of MinnnesotaDisney, Sears Holdings Corporation, LAN Airlines, Schneider Electric, On Semiconductors, Toyota, Sky, KPMG, Georgetown University Law Center, Motorola, North York General Hospital, Volksbank, Xerox, Bacardi, Del Monte Fresh Produce, Manpower, Nucor, Ecobank
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company26%
Retailer19%
Comms Service Provider6%
K 12 Educational Company Or School6%
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,175 professionals have used our research since 2012.
NetResults Tracker is ranked 41st in Help Desk Software while SysAid is ranked 10th in Help Desk Software with 5 reviews. NetResults Tracker is rated 0, while SysAid is rated 8.8. On the other hand, the top reviewer of SysAid writes "The change management software gives us workflows and allows for an approval process". NetResults Tracker is most compared with , whereas SysAid is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Spiceworks, JIRA Service Desk and Freshdesk.

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