Compare NETSCOUT InfiniStreamNG vs. WhatsUp Gold

NETSCOUT InfiniStreamNG is ranked 16th in Network Monitoring Software with 12 reviews while WhatsUp Gold is ranked 21st in Network Monitoring Software with 8 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of NETSCOUT InfiniStreamNG writes "We can show developers what's going on in the network to help them improve applications". On the other hand, the top reviewer of WhatsUp Gold writes "Great interface but has no end to end monitoring from a user perspective". NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, whereas WhatsUp Gold is most compared with SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our NETSCOUT InfiniStreamNG vs. WhatsUp Gold report.
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Most Helpful Review
Anonymous User
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. WhatsUp Gold and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process.The most valuable feature is utilization.When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank.The most valuable features are speed and cost.It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.

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The most valuable features are network bandwidth monitoring and monitoring device health.I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.This is a good, stable network monitoring solution for devices.The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.We no longer have to manually search for problems because we are alerted when something in the network goes down.The most valuable feature is the monitoring of resources.It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.The threshold alerting is the most valuable feature.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues.The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing.The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point.The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while.There is a timeout feature that we have been asking for awhile.It's not able to communicate with our probes.The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore.I would like to see an improved level of stitching between IPs.

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Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.Adding on services increases the cost and on the version we have there is no option for ATM monitoring.One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in.The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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I would like it to be more scalable with less spend.The price is a little high.The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap.It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site.This product could be cheaper.To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back.

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There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support.The pricing can be on the expensive side when considering competing products.The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive.I'm not sure, but it's expensive. We don't pay any additional fees.Pricing is reasonable compared to other products.

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Top Comparisons
Compared 13% of the time.
Compared 34% of the time.
Compared 14% of the time.
Compared 9% of the time.
Also Known As
PRTGInfiniStreamNG, NETSCOUT ISNG, Infinistream
Learn
Paessler AG
NETSCOUT
Ipswitch
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

Ipswitch WhatsUp Gold's a layer 2/3 discovery results in a detailed interactive map of your entire networked infrastructure. One affordable license lets you monitor any mix of networks, wireless controllers, servers, virtual machines, applications, traffic flows and configurations across Windows, LAMP and Java environments. It Manage networks, traffic, physical servers, VMs and applications with easy-to-use and customizable maps, dashboards and alerts. WhatsUp Gold streamlines workflows by letting you initiate management tasks directly from the interactive map. Additional Features include: Application Monitoring, Network Traffic Analysis, Configuration Management, Discovery & Network Monitoring, Cloud Monitoring, Virtual Environment Monitoring, Distributed Monitoring and Failover Manager.
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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Health, Wellness And Fitness Company4%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider13%
Media Company7%
Government6%
No Data Available
REVIEWERS
Government29%
Financial Services Firm29%
Non Profit14%
Non Tech Company14%
VISITORS READING REVIEWS
Manufacturing Company23%
Government15%
Software R&D Company14%
Comms Service Provider9%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
REVIEWERS
Large Enterprise100%
REVIEWERS
Small Business40%
Midsize Enterprise20%
Large Enterprise40%
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. WhatsUp Gold and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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