LinkRunner vs OneTouch AT Network Assistant comparison

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NetAlly Logo
2,967 views|883 comparisons
90% willing to recommend
NetAlly Logo
166 views|82 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LinkRunner and OneTouch AT Network Assistant based on real PeerSpot user reviews.

Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting.
To learn more, read our detailed Network Troubleshooting Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly.""The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else.""Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput.""The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate.""AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful.""I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on.""The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that.""LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."

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"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

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Cons
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests.""It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load.""One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge.""A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone.""It does take a little while to boot up if it's turned off.""Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability.""It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying.""It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."

More LinkRunner Cons →

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

More OneTouch AT Network Assistant Cons →

Pricing and Cost Advice
  • "It's expensive but you definitely get what you pay for. I would buy another one if I had to."
  • "It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
  • "I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
  • "Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
  • "The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
  • "The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
  • "I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
  • "The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
  • More LinkRunner Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of… more »
    Top Answer:One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that… more »
    Top Answer:I have LinkRunner G2, and I use this product for testing and troubleshooting. I am able to test my network connections and cables and do general troubleshooting for network drops, network outlets… more »
    Top Answer:OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access.
    Top Answer:You have to pay for the device and an annual license to keep the software updated. The devices cost around £2,000 to £2,500 and the licensing fee is between £400 and £500.
    Top Answer:OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they… more »
    Ranking
    1st
    Views
    2,967
    Comparisons
    883
    Reviews
    12
    Average Words per Review
    1,695
    Rating
    8.2
    12th
    Views
    166
    Comparisons
    82
    Reviews
    1
    Average Words per Review
    365
    Rating
    7.0
    Comparisons
    Learn More
    NetAlly
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    Overview

    Network connectivity test for twisted pair and fiber optic Ethernet links at 10, 100 and Gigabit rates. Verify twisted pair Ethernet cable length and wiremap with the Ethernet tester

    The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

    Sample Customers
    Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
    Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
    Top Industries
    REVIEWERS
    University31%
    Educational Organization15%
    Hospitality Company15%
    Transportation Company8%
    VISITORS READING REVIEWS
    Government11%
    Computer Software Company10%
    Comms Service Provider9%
    Healthcare Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise44%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    No Data Available
    Buyer's Guide
    Network Troubleshooting
    March 2024
    Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    LinkRunner is ranked 1st in Network Troubleshooting with 20 reviews while OneTouch AT Network Assistant is ranked 12th in Network Troubleshooting with 6 reviews. LinkRunner is rated 8.6, while OneTouch AT Network Assistant is rated 9.0. The top reviewer of LinkRunner writes "Single Auto-Test button gives me all the information I need on most jobs". On the other hand, the top reviewer of OneTouch AT Network Assistant writes "It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets". LinkRunner is most compared with NetAlly EtherScope nXG, LinkSprinter, AirCheck G3 and IxChariot, whereas OneTouch AT Network Assistant is most compared with .

    See our list of best Network Troubleshooting vendors.

    We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.