We performed a comparison between NETSCOUT nGeniusONE and Pandora FMS based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features are visibility, real-time, on-demand."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"It has versatility to correlate different traffic types and performance management statistics."
"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."
"It gives me the MOS, latency, and jitter."
"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
"The solution has good dashboards and graphics."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"The Wi-Fi side needs improvement."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"We would like to see improvement in the mainframe integration that this solution is capable of."
"An update to the Android app would be appreciated."
"Third-party integration should be improved for some commonly used products."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"We would like the real-time monitoring of an interface to be improved within this solution."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while Pandora FMS is ranked 29th in Network Monitoring Software with 22 reviews. NETSCOUT nGeniusONE is rated 8.2, while Pandora FMS is rated 9.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Pandora FMS is most compared with Zabbix, PRTG Network Monitor, Wazuh, Nagios XI and SolarWinds NPM. See our NETSCOUT nGeniusONE vs. Pandora FMS report.
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