We performed a comparison between NETSCOUT nGeniusONE and Plixer Scrutinizer based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The installation process is straightforward."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"It is a scalable product."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The most valuable features of Plixer Scrutinizer are its ease of use, accessibility, and UI."
"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"The reporting and generating troubleshooting reports would be the best feature; our host-to-host conversation reporting."
"Visualization of the network traffic is the most valuable feature. It allows you to drill into information quite quickly."
"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
"The most valuable features of the solution are the ability to track what a device is doing and to go back historically. It is also able to go down to, and identify, very low levels of traffic."
"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."
"The Wi-Fi side needs improvement."
"The solution could do more for security. It should offer more security-related features."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"here is a big issue with the special way they use InfiniStream to store data."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out. Another room for improvement in the solution is its lack of SaaS offering which some customers were looking for. My company deals in small to medium businesses, mid-market, and some customers wanted the SaaS feature which Plixer Scrutinizer doesn't offer. What I'd like to see in the next release of the solution is for it to have a SaaS offering because my company also deals with educational spaces and smaller businesses that just don't have the staff that can implement this. If there's either a managed service or SaaS-based offering to just make it a little easier for those types of customers, it would be a great addition to Plixer Scrutinizer."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"We couldn't get it set up properly."
"I wish the reporting side was easier to work with, but it does a decent job. I also wish the reporting side was a little more intuitive or they offered more reporting examples."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while Plixer Scrutinizer is ranked 48th in Network Monitoring Software with 15 reviews. NETSCOUT nGeniusONE is rated 8.2, while Plixer Scrutinizer is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Plixer Scrutinizer writes "Advanced reporting runs analytics on NetFlow and provides signature-based recognition of problems in the network environment". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Plixer Scrutinizer is most compared with SolarWinds NetFlow Traffic Analyzer, Flowmon , ManageEngine NetFlow Analyzer, Cisco Secure Network Analytics and PRTG Network Monitor. See our NETSCOUT nGeniusONE vs. Plixer Scrutinizer report.
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