Netscout nGeniusONE vs. Riverbed SteelCentral AppResponse

Netscout nGeniusONE is ranked 21st in Network Monitoring Software with 3 reviews vs Riverbed SteelCentral AppResponse which is ranked 23rd in Network Monitoring Software with 1 review. The top reviewer of Netscout nGeniusONE writes "Better view of communications path between servers reduces troubleshooting time, but GUI needs improvement". The top reviewer of Riverbed SteelCentral AppResponse writes "The application response time is user-friendly". Netscout nGeniusONE is most compared with Gigamon, Riverbed SteelCentral AppResponse and SolarWinds NPM. Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Netscout nGeniusONE and Dynatrace.
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Quotes From Members Comparing Netscout nGeniusONE vs. Riverbed SteelCentral AppResponse

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on.We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE.The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities.

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With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.

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Cons
The GUI has gotten better over time but there could be some improvement in how the GUI is built.It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use.There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it.This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release.

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They need to better integrate with products and solutions from different vendors.

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Pricing and Cost Advice
Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there.If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used.

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The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it.

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Top Comparisons
Compared 18% of the time.
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See more Riverbed SteelCentral AppResponse competitors »
Compared 25% of the time.
Also Known As
Netscout nGenius, nGeniusONEOPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Website/Video
Netscout
Riverbed
Null Vendor
Overview
The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

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Sample Customers
Cerner Corporation Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.
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Top Industries
VISITORS READING REVIEWS
Comms Service Provider
25%
Financial Services Firm
19%
Wholesaler/Distributor
7%
Individual & Family Service
7%
VISITORS READING REVIEWS
Comms Service Provider
19%
Healthcare Company
14%
Manufacturing Company
11%
Financial Services Firm
9%
No Data Available
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