NETSCOUT nGeniusONE vs ServicePilot ISM comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NETSCOUT nGeniusONE and ServicePilot ISM based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software.
To learn more, read our detailed Network Monitoring Software Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
  • "Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
  • "Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
  • "Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
  • "The biggest problem we have with this product is the expense."
  • "It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
  • "It is very expensive, but it's well worth the money."
  • "It is a little overall pricey and expensive, but you get what you pay for."
  • More NETSCOUT nGeniusONE Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other… more »
    Top Answer:The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then… more »
    Ask a question

    Earn 20 points

    Comparisons
    Also Known As
    NETSCOUT nGenius, nGeniusONE
    Learn More
    ServicePilot
    Video Not Available
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
    ServicePilot ISM provides a unified view of service delivery, availability and performance of IT components along with end-user and security insights.
    Offer
    Learn more about Juniper Mist Premium Analytics
    Proactively manage your network traffic

    Find out how nGeniusONE can help you to gain greater visibility into your network and keep things running as they should. Contact NETSCOUT to get more information.


    Learn more about ServicePilot ISM
    Sample Customers
    Information Not Available
    Cerner Corporation
    NextiraOne
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider35%
    Financial Services Firm16%
    Government11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Government9%
    Manufacturing Company8%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise6%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    No Data Available
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    NETSCOUT nGeniusONE is ranked 28th in Network Monitoring Software with 46 reviews while ServicePilot ISM is ranked 112th in Network Monitoring Software. NETSCOUT nGeniusONE is rated 8.2, while ServicePilot ISM is rated 0.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas ServicePilot ISM is most compared with .

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.