Compare NETSCOUT nGeniusONE vs. SolarWinds NPM

NETSCOUT nGeniusONE is ranked 4th in Network Monitoring Software with 30 reviews while SolarWinds NPM is ranked 6th in Network Monitoring Software with 17 reviews. NETSCOUT nGeniusONE is rated 8.2, while SolarWinds NPM is rated 8.0. The top reviewer of NETSCOUT nGeniusONE writes "Cuts down on troubleshooting time and response time to actual issues within our network". On the other hand, the top reviewer of SolarWinds NPM writes "Good Performance Analyzer feature, excellent access to knowledge base resources, and very stable". NETSCOUT nGeniusONE is most compared with Gigamon, Dynatrace, Cisco Stealthwatch, ExtraHop Performance Platform and AppDynamics, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, Wireshark and Meraki Dashboard. See our NETSCOUT nGeniusONE vs. SolarWinds NPM report.
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NETSCOUT nGeniusONE Logo
9,330 views|5,922 comparisons
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32,576 views|21,797 comparisons
Most Helpful Review
Find out what your peers are saying about NETSCOUT nGeniusONE vs. SolarWinds NPM and other solutions. Updated: July 2020.
426,947 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call.With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people.Network faults are easily and quickly identified through dashboards and drill down.It has versatility to correlate different traffic types and performance management statistics.The most valuable feature is visibility.The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet.We build application dashboards and performance indexes for locations.

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The alerting and usage tracking notifications on disk space capacity, network and processor utilization.Technical support has always been great. They are very responsive. We've been satisfied with their level of support.The interface is user-friendly, making it easy to use.The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes.The most valuable feature of this solution is the alerts.We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.

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Cons
The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment.While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it.I would like more in-depth convergence between all the applications, especially when I look for information through a data mine.The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out.We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private.We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line.Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available.The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE.

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Complex and overly detailed setup.There needs to be more integration of widgets, especially for reporting purposes.Having more technical and support resources available in Saudi Arabia would be helpful.In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node.It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.This solution would benefit from expanding on the capabilities within the API.Application Performance Monitoring should be included in this solution.

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Pricing and Cost Advice
It is very expensive, but it's well worth the money.The scalability becomes very expensive quickly.The license becomes cost prohibitive very quickly.It is a little overall pricey and expensive, but you get what you pay for.It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable.The biggest problem we have with this product is the expense.Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition.Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products.

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USD $15,000 annually for maintenance.I find that the pricing is acceptable.It is expensive.Some solutions are open source and free.We have a perpetual license for this solution, and my impression is that this solution is cheap.The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

More SolarWinds NPM Pricing and Cost Advice »

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Answers from the Community
Mohammed Azher Rabbani
author avatarMatthew Dwyer (Accedian)
Vendor

SolarWinds consists of several modules from NetFlow/IPFix to config management. Typically the NetFlow piece is used in comparison with NetScout nGenius/Infinistream ASI.

NetScout Infinistream and nGenius is a closed Packet stream to disk solution that provides deep insight into how client-server applications
work over the LAN WAN. I believe NS still has the ability to ingest NetFlow, SFlow, JFlow, and IPFix.

The question you pose is quite complex for those not familiar, the only similarity is that both solutions allow IT staff the ability to obtain
information from the network. NetFlow is a sampled view often collected only from WAN routers. That has been historically used for Capacity Planning and Security workflows. NetScout depends on streaming packets to disk acquiring packets from a packet broker, tap, port mirror/span session.

So they are actually night and day. Netflow is a sample and does not provide the insight that a packet capture provides for those who understand
them.

author avatarBoris Rogier (Accedian)
Vendor

SolarWinds NPM and nGenius One are very different in nature and capabilities.

SolarWinds NPM has a wide range of capabilities to monitor the availability of network devices and services, track network paths (by active testing).
nGenius One is more of a traffic visibility solution that captures traffic and shows the characteristics of the conversations going through the network (including the network and end-user performance).

If you are looking at the second, you certainly want to look at Accedian's Skylight which offers a massive advantage when it comes to performance visibility!

author avatarJeff Soucy
User

Although both products can overlap in what information they provide, nGenius One primarily uses packets from the network to monitor application performance and excels at deep packet analysis. SolarWinds primarily gathers data from SNMP, WMI, Netflow and other metrics to monitor the status of equipment (up, down, temperature, interface data, etc) as well as providing application performance statistics.

author avatarRavi Khanchandani
Reseller

Common aspects of Solarwinds NPM and NetScout - Provide information pertaining to the network - latency, response time, the path taken, traffic info

Key differences - Use of different techniques - SNMP vs Packet capture

SNMP may give you added information like node status, hardware health, performance statistics, device-level information Packet capture may give you added information like TCP retransmissions, packet loss.

Solarwinds will rely on SNMP configuration on a device to send status, statistics and discovery using Polling as well as send Traps on specific incidents NetScout will rely on various port mirror taps into the network where the traffic needs to be analyzed in detail.

Skills required for Solarwinds are fairly minimum (maybe just understanding how SNMP works - polling & traps while NetScout skills will need you to master TCP/IP communication with details of the packet fields - source IP, dest IP, source port, dest port, various flags, etc.

author avatarShankarHN
Reseller

From my experience, I would suggest PRTG Network Monitor over both instead of getting into details as to which one of NETSCOUT and Solarwinds is better. Both Solarwinds and NETSCOUT are expensive. NETSCOUNT is into loggerheads with Gartner report. Gartner rate Solarwinds well and PRTG Network Monitor is as good or even better than Solarwinds but far less expensive. I would recommend evaluating PRTG Network Monitor also to assess its suitability to meet your requirements.

Ranking
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9,330
Comparisons
5,922
Reviews
30
Average Words per Review
783
Avg. Rating
8.3
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32,576
Comparisons
21,797
Reviews
16
Average Words per Review
399
Avg. Rating
7.9
Popular Comparisons
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Also Known As
NETSCOUT nGenius, nGeniusONESolarwinds Network Performance Monitor
Learn
NETSCOUT
SolarWinds
Overview
The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Offer
Proactively manage your network traffic

Find out how nGeniusONE can help you to gain greater visibility into your network and keep things running as they should. Contact NETSCOUT to get more information.


Learn more about SolarWinds NPM
Sample Customers
Cerner Corporation Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Top Industries
REVIEWERS
Comms Service Provider39%
Financial Services Firm22%
Government9%
Aerospace/Defense Firm4%
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider17%
Government8%
Financial Services Firm5%
REVIEWERS
Healthcare Company15%
Comms Service Provider10%
Financial Services Firm10%
Government7%
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider14%
Government8%
Media Company5%
Company Size
REVIEWERS
Small Business6%
Midsize Enterprise3%
Large Enterprise91%
REVIEWERS
Small Business25%
Midsize Enterprise22%
Large Enterprise53%
VISITORS READING REVIEWS
Small Business30%
Midsize Enterprise6%
Large Enterprise64%
Find out what your peers are saying about NETSCOUT nGeniusONE vs. SolarWinds NPM and other solutions. Updated: July 2020.
426,947 professionals have used our research since 2012.

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