Compare NETSCOUT nGeniusPULSE vs. PRTG Network Monitor

NETSCOUT nGeniusPULSE is ranked 37th in Network Monitoring Software with 3 reviews while PRTG Network Monitor is ranked 2nd in Network Monitoring Software with 27 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while PRTG Network Monitor is rated 8.6. The top reviewer of NETSCOUT nGeniusPULSE writes "Collects all networking information and is refined and easy to use". On the other hand, the top reviewer of PRTG Network Monitor writes "Tells me when things are about to fall over, allowing me to preempt, preventing downtime". NETSCOUT nGeniusPULSE is most compared with , whereas PRTG Network Monitor is most compared with SolarWinds NPM, Zabbix and ManageEngine OpManager. See our NETSCOUT nGeniusPULSE vs. PRTG Network Monitor report.
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Most Helpful Review
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. PRTG Network Monitor and other solutions. Updated: September 2019.
372,185 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This is a very reliable and complete solution for troubleshooting and monitoring environments.I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything.I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation.

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The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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Cons
The GUI interface and dashboards could be more attractive to the customer.In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular.Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it.

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I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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Pricing and Cost Advice
Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing.

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At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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Ranking
Views
151
Comparisons
59
Reviews
3
Average Words per Review
989
Avg. Rating
8.0
Views
22,326
Comparisons
18,161
Reviews
25
Average Words per Review
1,049
Avg. Rating
8.5
Top Comparisons
Compared 13% of the time.
Also Known As
nGeniusPULSEPRTG
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NETSCOUT
Paessler AG
Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
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Sample Customers
Banco VotorantimJameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Top Industries
No Data Available
REVIEWERS
Comms Service Provider13%
Financial Services Firm13%
Construction Company9%
Transportation Company4%
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider13%
Media Company7%
Government6%
Company Size
No Data Available
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. PRTG Network Monitor and other solutions. Updated: September 2019.
372,185 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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