We performed a comparison between NETSCOUT nGeniusPULSE and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available."
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"Stability-wise, I rate the solution a ten out of ten."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"Speed of deployment is one of the most valuable features."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"The Wi-Fi side needs improvement."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"The price of the solution could be reduced."
"The GUI interface and dashboards could be more attractive to the customer."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"The automation should be improved."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our NETSCOUT nGeniusPULSE vs. PRTG Network Monitor report.
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