NETSCOUT nGeniusPULSE vs Pulseway comparison

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Juniper Logo
389 views|290 comparisons
100% willing to recommend
NETSCOUT Logo
690 views|437 comparisons
100% willing to recommend
Pulseway Logo
542 views|416 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NETSCOUT nGeniusPULSE and Pulseway based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NETSCOUT nGeniusPULSE vs. Pulseway Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network.""I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything.""The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth.""I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation.""This is a very reliable and complete solution for troubleshooting and monitoring environments."

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"The solution has great workflow and server modules.""We like the patching of the window updates in the client's systems. You can automatically do updates with a single click.""The setup is simple.""It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues.""It gives you remote control and has a mobile app."

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Cons
"The Wi-Fi side needs improvement."

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"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it.""The GUI interface and dashboards could be more attractive to the customer.""They require a lot of manual effort as traffic flows, networks, and formal times change.""In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular.""The price of the solution could be reduced."

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"They have good technical support but it's not excellent.""The solution does not allow you to make a script for just one customer.""GUI needs to be improved and the solution lacks a process for monitoring VOIP calls.""There are some bugs or glitches.""It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

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Pricing and Cost Advice
Information Not Available
  • "Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."
  • "The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."
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    Information Not Available
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    767,995 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue… more »
    Top Answer:The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other… more »
    Top Answer:The price of the solution could be reduced.
    Top Answer:It has been very helpful to get notifications about various issues with my servers and network to help me take action to… more »
    Top Answer:I use the product to monitor some servers and desktop PCs on my internal network. Mainly, I use it to get notified of… more »
    Top Answer:It's a good solution for monitoring servers/computers/networks from your mobile device. However, the lack of a desktop… more »
    Comparisons
    Also Known As
    nGeniusPULSE
    Learn More
    NETSCOUT
    Video Not Available
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

    Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

    Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

    Some of Pulseway’s benefits and features include:

    • Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.
    • Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.
    • Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.
    • Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.
    • Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.
    • Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.
    • Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.
    • Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.
    • Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.
    • Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.
    • CRM: Get the information and resources you need to focus on your customers and increase opportunities.
    • Project management: Receive real-time project status with details on resource usage and tasks.
    • Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.
    • Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.
    • Integrations: Integrate with leading solutions, including:
      • Pulseway PSA
      • ConnectWise Manage
      • Autotask
      • Zendesk
      • Slack
      • IT Glue
      • Kasepersky
      • Bitdefender
      • WarrantyMaster

    Sample Customers
    Information Not Available
    Banco Votorantim
    Dell, Canon, Siemens, Harvard University, Northwestern University
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government13%
    Educational Organization9%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Manufacturing Company8%
    Real Estate/Law Firm8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise4%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise46%
    Buyer's Guide
    NETSCOUT nGeniusPULSE vs. Pulseway
    March 2024
    Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. Pulseway and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while Pulseway is rated 8.6. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager, PRTG Network Monitor and Spiceworks. See our NETSCOUT nGeniusPULSE vs. Pulseway report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.