Compare NETSCOUT nGeniusPULSE vs. ServicePilot ISM

NETSCOUT nGeniusPULSE is ranked 32nd in Network Monitoring Software with 3 reviews while ServicePilot ISM is ranked 85th in Network Monitoring Software. NETSCOUT nGeniusPULSE is rated 8.0, while ServicePilot ISM is rated 0. The top reviewer of NETSCOUT nGeniusPULSE writes "Collects all networking information and is refined and easy to use". On the other hand, NETSCOUT nGeniusPULSE is most compared with ExtraHop Performance Platform and NETSCOUT nGeniusONE, whereas ServicePilot ISM is most compared with .
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Most Helpful Review
Use ServicePilot ISM? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in Network Monitoring Software. Updated: February 2020.
405,734 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing.

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Top Comparisons
Compared 11% of the time.
Also Known As
PRTGnGeniusPULSE
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Paessler AG
NETSCOUT
ServicePilot
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Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

ServicePilot ISM provides a unified view of service delivery, availability and performance of IT components along with end-user and security insights.
Offer
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about NETSCOUT nGeniusPULSE
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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankBanco VotorantimNextiraOne
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Non Tech Company4%
VISITORS READING REVIEWS
Software R&D Company36%
Comms Service Provider14%
Government7%
Media Company6%
No Data Available
No Data Available
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise30%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise11%
Large Enterprise62%
No Data Available
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in Network Monitoring Software. Updated: February 2020.
405,734 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.