We compared Netskope and Prisma Access by Palo Alto Networks based on our users' reviews across four parameters. After reading all of the collected data, you can find our conclusion below.
Users prefer Netskope for its advanced analytics and granular policy enforcement, while Prisma Access may be a better choice for its scalability and ease of use. Users praise Netskope for its comprehensive data protection capabilities, advanced analytics, and granular policy enforcement. However, they have expressed a desire for a more intuitive interface, better customer support, improved performance during high-traffic periods, and more comprehensive reporting capabilities. Users appreciate Prisma Access for its ease of use, scalability, and flexibility but have concerns about speed and performance, compatibility with certain applications and platforms, and customer support.
Features: Netskope offers comprehensive data protection, advanced threat protection, advanced analytics, and granular policy enforcement. Prisma Access by Palo Alto Networks focuses on robust security measures, advanced threat prevention, secure connectivity, scalability, and flexibility.
Pricing and ROI: Netskope is praised for its competitive pricing options and straightforward setup process, ensuring a smooth customer experience. Prisma Access by Palo Alto Networks is affordable and provides good value for money. The setup cost is reasonable, and the licensing process is user-friendly for both products. Netskope users reported significant value and cost savings, emphasizing its effectiveness in data protection. Prisma Access users also experienced positive results, indicating a significant ROI.
Room for Improvement: Netskope could improve its interface, customer support, performance during high-traffic periods, and reporting capabilities. Prisma Access could enhance its speed and performance, compatibility with certain applications and platforms, and customer support.
Deployment and customer support: Some Netskope users found the initial setup to be simple and quick, as it only involves rolling out an agent and can be deployed on the cloud. However, others mentioned that the implementation phase can be complex and time-consuming, requiring coordination and effort. The deployment process was generally considered easy, especially for those with a networking background. Palo Alto Networks has a setup that varies in terms of ease and complexity. Some users found the initial setup to be straightforward, while others mentioned it was more complex and required help from Palo Alto or a partner. The deployment durations range from a few hours to several months, depending on factors such as the size of the environment and the number of branch offices. Users praise Netskope for their knowledge and expertise in addressing queries and concerns, emphasizing the excellent level of assistance received. Prisma Access received positive feedback for its knowledgeable and friendly staff, who efficiently address concerns and provide valuable guidance.
The summary above is based on 38 interviews we conducted with Netskope and Prisma Access by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The client size and architectural components in Netskope are far better than other solutions."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"It has hundreds of features and many of them are useful."
"The product's analytics part is pretty fine."
"It is a very scalable tool."
"Its deployment is very easy and quick. Their technical support is also very good."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"Its frontend is user-friendly. It is easy to use for us."
"The most valuable feature is the zero-trust part of this solution."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lacking in local customer support."
"The solution's documentation still needs to be improved."
"It should have user behavior analysis and diverse analysis."
"The configuration and user behaviour analytics can be improved."
"It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it."
"Netskope needs to improve its stability."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"The initial setup is complex and should be simplified."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"The product's current price is an area of shortcoming where improvements are required."
"Lacks a hybrid model which has API plus in-line security."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"The price can be reduced to make it more competitive."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
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Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 56 reviews. Netskope is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Netskope is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella, Skyhigh Security and Cato SASE Cloud Platform, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Netskope vs. Prisma Access by Palo Alto Networks report.
See our list of best Cloud Access Security Brokers (CASB) vendors and best Secure Access Service Edge (SASE) vendors.
We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.