We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The security and access control features."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"I like the original functionality, which allows for providing secure DNS services."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"Its deployment is very easy and quick. Their technical support is also very good."
"Their technical support is very good."
"The feature that I like best is the GUI."
"The automation offered by the product is pretty solid."
"The client size and architectural components in Netskope are far better than other solutions."
"It's a comprehensive security portfolio solution."
"A very straightforward interface."
"Technical support is pretty good."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The scalability of the solution is great."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"The pricing could always be a little bit better."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"It should have more integrations with multiple end user OEMs."
"Missing a real data leakage prevention solution."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"The solution is still pretty new to the CASB environment."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us."
"There should be some granular custom roles that are not available. However, this is on the road map. There are many devices that do not have the Zero Trust feature and other enhancements available which they should have."
"They could improve their mobile agents as they have some limitations."
"The configuration in the cloud model could be improved upon."
"Compatibility with other proxy polars would be helpful."
"The interface needs a bit of work."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"There are three models for licensing with different feature sets."
"The price could be lower."
"Pricing depends on the automation requirements of the organization."
"The licensing fee is paid on a yearly basis."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"The price of the solution is fair but it depends on your use case."
"They should work on licensing costs."
"Licensing is on a yearly basis."
"The pricing is competitive."
"There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
For the last 30 years, networks have been connecting users to applications in the data center, which was surrounded by a secure perimeter to keep apps and data safe from the outside. But with applications moving to the cloud, IoT becoming more common, and users connecting from everywhere, network security is no longer able to solve the fundamental challenge of security and is instead adding significant complexity and cost.
Netskope CASB is ranked 4th in Secure Access Service Edge (SASE) with 13 reviews while Zscaler SASE is ranked 11th in Secure Access Service Edge (SASE) with 3 reviews. Netskope CASB is rated 8.6, while Zscaler SASE is rated 8.4. The top reviewer of Netskope CASB writes "Easy to set up with good automation and offers good training materials". On the other hand, the top reviewer of Zscaler SASE writes "Easy to deploy, use, and manage, but needs more granularity and control over the interfaces and better licensing and support". Netskope CASB is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma SaaS by Palo Alto Networks, McAfee MVISION Cloud and Bitglass, whereas Zscaler SASE is most compared with Prisma Access by Palo Alto Networks, Cato Networks, Cloudflare Access, Versa FlexVNF and Perimeter 81. See our Netskope CASB vs. Zscaler SASE report.
See our list of best Secure Access Service Edge (SASE) vendors.
We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.