New Relic APM vs. Oracle Enterprise Manager

As of February 2019, New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews vs Oracle Enterprise Manager which is ranked 1st in Database Development and Management with 28 reviews. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". The top reviewer of Oracle Enterprise Manager writes "Very helpful to have the ability to enable centralized control & administration of Oracle products from a single console". New Relic APM is most compared with Dynatrace, AppDynamics and Datadog. Oracle Enterprise Manager is most compared with AppDynamics, SolarWinds Database Performance Analyzer and Dynatrace.
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Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM). Updated: February 2019.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.Their technical support is pretty good and responsive. We have a real good relationship with them.

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I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses.Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs.SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident NotificationsWith ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate.It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment.This solution allows us to quickly drill down when there are issues.We use it extensively for performance tuning testing, monitoring, and configuration.The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.

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Cons
I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.

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They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different.The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.Better mobile access would be useful.Reporting and statistical charting is largely still left up the end-user to develop custom solutions.I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager.I feel more dashboards can be added, especially those useful to higher levels of IT management.It needs to support the Database versions lower than 10.2.

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Pricing and Cost Advice
The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.Comparatively, the pricing is expensive.

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There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess.The basic functions are free. You only pay license fees for advanced features.Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive.Be careful to only enable the packs for which you have a license as this is an issue we see time and again.Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts.As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for.It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT.

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Ranking
Views
36,546
Comparisons
10,683
Reviews
16
Followers
1,234
Avg. Rating
8.6
Views
25,811
Comparisons
5,541
Reviews
29
Followers
543
Avg. Rating
8.5
Top Comparisons
Compared 28% of the time.
Compared 14% of the time.
Compared 13% of the time.
Also Known As
New Relic Mobile
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New Relic
Oracle
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

As an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. For example, you must address the concerns of corporate compliance auditors one minute, and the next minute, deal with end users who signed up for cloud services without consulting you first. So, what are you to do?

Not to worry! Oracle provides a single solution for managing both situations. Oracle Enterprise Manager provides a “single pane of glass” that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

For more information on Oracle Enterprise Manager, visit Oracle.com

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Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Top Industries
REVIEWERS
Financial Services Firm18%
Media Company13%
Software R&D Company11%
Real Estate/Law Firm7%
VISITORS READING REVIEWS
Non Tech Company21%
Financial Services Firm18%
Transportation Company8%
Manufacturing Company7%
REVIEWERS
Financial Services Firm20%
Energy/Utilities Company16%
Manufacturing Company9%
Government5%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business51%
Midsize Enterprise12%
Large Enterprise37%
REVIEWERS
Small Business17%
Midsize Enterprise17%
Large Enterprise66%
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM). Updated: February 2019.
316,375 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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