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Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2021.
511,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"End-user Synthetics and monitoring are very good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The most valuable feature is application monitoring.""The VPN is one of the solution's most valuable features for us.""It does everything we wanted it to do.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""Working with the solution is very easy. It's user-friendly.""The simplicity of the dashboard is very good."

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"The most valuable feature is high availability.""There are a number of different user interfaces you can choose from.""The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.""The tried and tested services that Oracle provides is second to none.""The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products.""SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications""The most valuable features are security and speed.""This solution allows us to quickly drill down when there are issues."

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Cons
"The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""It would be nice if there were pre-made dashboards.""It is very difficult to award the service level cycles at an endpoint level."

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"RMAN tools need improvement.""There's a lot of documentation to go through as a new user.""Reporting and statistical charting is largely still left up the end-user to develop custom solutions.""The solution is considered expensive.""We would like to have a single dashboard for monitoring and controlling all of our products.""Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different.""The user interface is not very interactive. It needs improvement.""The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."

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Pricing and Cost Advice
"The price depends on how many agents you want.""This is an expensive tool.""The price was one of the reasons we chose this solution.""I think the pricing is reasonable."

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"The pricing is very high.""Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts.""We are satisfied with the pricing.""There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess.""There is only the standard licensing fee. There are no other costs.""Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive.""Be careful to only enable the packs for which you have a license as this is an issue we see time and again.""The solution is inexpensive to purchase."

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Questions from the Community
Top Answer: The simplicity of the dashboard is very good.
Top Answer: It offers transactions, but it does not offer an endpoint-level insight at the URL level. When we get a request, we want to know what the life cycle of that service is, and where the cycle is. This is… more »
Top Answer: It's expensive. We are paying on a yearly basis, but we are currently negotiating for a new license.
Ranking
Views
18,260
Comparisons
13,027
Reviews
8
Average Words per Review
556
Rating
8.5
Views
8,052
Comparisons
4,009
Reviews
12
Average Words per Review
637
Rating
7.9
Popular Comparisons
Also Known As
New Relic Mobile
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

As an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. For example, you must address the concerns of corporate compliance auditors one minute, and the next minute, deal with end users who signed up for cloud services without consulting you first. So, what are you to do?

Not to worry! Oracle provides a single solution for managing both situations. Oracle Enterprise Manager provides a “single pane of glass” that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

For more information on Oracle Enterprise Manager, visit Oracle.com

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Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Top Industries
REVIEWERS
Financial Services Firm19%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider18%
Financial Services Firm7%
Media Company6%
REVIEWERS
Financial Services Firm22%
Energy/Utilities Company15%
Manufacturing Company8%
Government7%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider14%
Government10%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise17%
Large Enterprise64%
REVIEWERS
Small Business17%
Midsize Enterprise19%
Large Enterprise64%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2021.
511,607 professionals have used our research since 2012.

New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 12 reviews. New Relic APM is rated 8.6, while Oracle Enterprise Manager is rated 8.0. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Very helpful to have the ability to enable centralized control & administration of Oracle products from a single console". New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AWS X-Ray, whereas Oracle Enterprise Manager is most compared with AppDynamics, Quest Spotlight, Nutanix Era, Quest Foglight for Databases and SolarWinds Database Performance Analyzer.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.