New Relic vs Quest Foglight for APM [EOL] comparison

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Executive Summary

We performed a comparison between New Relic and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Dynatrace, New Relic, AppDynamics and others in Mobile APM.
To learn more, read our detailed Mobile APM Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""It has helped us maintain a much higher uptime than we had previously.""The most valuable features of New Relic are the reports and ease of use.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The versatility of the solution is its most valuable feature.""The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins.""We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations.""Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

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"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics""At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources.""Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost.""The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.""Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive.""It provides a history of the activities on our SQL servers.""Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents.""With the APM you can replay the end user session and see issues quickly by viewing the session."

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Cons
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful.""We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.""The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help.""The solution should include more detailed reports for SQL database requests.""The solution only supports the cloud platform and not on-premises.""The solution must provide better support for Azure Web Apps service.""In the next release, I'd like to see a better pricing structure.""New Relic needs to improve is the user data schema."

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"They need to improve the stability of FxM and FxV.""I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace.""We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort.""I think installation and setup needs little more improvement especially when you are installing with external database.""I would perhaps like to see more SSMS connections.""Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.""There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work.""I want to see mobile access application in the next release."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
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    Ranking
    2nd
    out of 8 in Mobile APM
    Views
    6,649
    Comparisons
    5,283
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    Unranked
    In Mobile APM
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Foglight, Dell Foglight
    Learn More
    Quest Software
    Video Not Available
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Mobile APM
    March 2024
    Find out what your peers are saying about Dynatrace, New Relic, AppDynamics and others in Mobile APM. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    New Relic is ranked 2nd in Mobile APM with 151 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Mobile APM. New Relic is rated 8.6, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Mobile APM vendors and best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.