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Featured Review
Find out what your peers are saying about New Relic APM vs. Riverbed AppResponse and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It does everything we wanted it to do.""The VPN is one of the solution's most valuable features for us.""The simplicity of the dashboard is very good.""The most valuable feature is application monitoring.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""End-user Synthetics and monitoring are very good.""Working with the solution is very easy. It's user-friendly.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

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"The most valuable feature is performance monitoring.""When it comes to the ability to scale up the product, this is suitable for small medium and large environments,""I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting.""We really like the scalability capabilities."

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Cons
"How granular I could go down at looking at certain data, especially related to the operations, is limited.""The deployment process could be improved.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""It would be nice if there were pre-made dashboards.""It is very difficult to award the service level cycles at an endpoint level.""They should bring the pricing down to be more competitive."

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"The pricing is on the higher side of things. If they could lower it, that would be ideal.""The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward.""Technical support needs to be more responsive.""The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

More Riverbed AppResponse Cons »

Pricing and Cost Advice
"I think the pricing is reasonable.""The price was one of the reasons we chose this solution.""The price depends on how many agents you want.""This is an expensive tool."

More New Relic APM Pricing and Cost Advice »

"The solution is no more expensive than other products.""The price is a little bit high, especially because we have to pay an import tax."

More Riverbed AppResponse Pricing and Cost Advice »

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Questions from the Community
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer: The simplicity of the dashboard is very good.
Top Answer: When it comes to the ability to scale up the product, this is suitable for small medium and large environments,
Top Answer: The solution is no more expensive than other products. At the end of the day all solutions are always expensive. It all depends on how one wishes to spend his money. There are a host of solutions… more »
Top Answer: The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data.
Ranking
Views
17,774
Comparisons
12,811
Reviews
8
Average Words per Review
556
Rating
8.5
Views
3,236
Comparisons
2,651
Reviews
3
Average Words per Review
451
Rating
8.0
Comparisons
Also Known As
New Relic Mobile
OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Riverbed® AppResponse delivers full stack application analysis—from packets to web pages to end-user experience—letting you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Offer
Learn more about New Relic APM
Learn more about Riverbed AppResponse
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
N11.com, OneMain Financial, China Bank, Halkbank, Kaust
Top Industries
REVIEWERS
Financial Services Firm19%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Financial Services Firm7%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider16%
Financial Services Firm9%
Government9%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise16%
Large Enterprise63%
REVIEWERS
Small Business33%
Midsize Enterprise13%
Large Enterprise53%
Find out what your peers are saying about New Relic APM vs. Riverbed AppResponse and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.

New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews while Riverbed AppResponse is ranked 21st in Application Performance Management (APM) with 4 reviews. New Relic APM is rated 8.6, while Riverbed AppResponse is rated 8.0. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of Riverbed AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AWS X-Ray, whereas Riverbed AppResponse is most compared with Dynatrace, SolarWinds NPM, Cisco Stealthwatch, AppDynamics and Aternity. See our New Relic APM vs. Riverbed AppResponse report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.