Compare New Relic APM vs. SCOM

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New Relic APM Logo
18,850 views|13,341 comparisons
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Read 17 SCOM reviews.
14,116 views|9,324 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, BMC and others in Application Performance Management (APM). Updated: February 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.""End-user Synthetics and monitoring are very good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The most valuable feature is application monitoring.""The VPN is one of the solution's most valuable features for us.""It does everything we wanted it to do.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

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"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.""This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.""It takes a lot of the headache out of managing your data centers and software in other places.""The most valuable features for us are the monitoring, the health explorer, and the console.""This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.""This is a product that does more generally than any of the competing solutions.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."

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Cons
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

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"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on.""I would like to see better support for monitoring Unix-based systems.""On-prem network monitoring is something that could be improved drastically.""The console feature is very poor, and it would be very good for us if this were improved.""The end-user components, including the dashboards, the administration console, and the web console, need to be improved.""All of the areas of reporting are very bad and need to be improved.""It lacks certain details that other products do better, like granular access and better application monitoring.""Of course, price is always an issue with Microsoft and could be improved."

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Pricing and Cost Advice
"Pricing is better with New Relic APM than Dynatrace.""The price depends on how many agents you want.""This is an expensive tool.""The price was one of the reasons we chose this solution."

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"Our licensing fees are approximately $30 per user, per month.""If you have a Microsoft Enterprise Agreement, then this is part of the agreement.""It is more expensive than the competition.""SCOM is part of the System Center suite and I am satisfied with the pricing.""We have an enterprise agreement that includes this product as part of it.""The pricing is good, and it's part of their system center suite."

More SCOM Pricing and Cost Advice »

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Questions from the Community
Top Answer: That is not an easy question, and fully depends on you needs and requirements. In my opinion, if you are talking about a monitoring solution, i assume that you are looking for an end-to-end insight… more »
Top Answer: We are currently going through a paper-based analysis to select an Enterprise APM solution. Our Contenders are 1. Dynatrace 2. Cisco(AppDynamics) 3. Broadcom DX-APM Shortlisted based on… more »
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Ranking
Views
18,850
Comparisons
13,341
Reviews
6
Average Words per Review
522
Rating
8.7
1st
out of 19 in Event Monitoring
Views
14,116
Comparisons
9,324
Reviews
17
Average Words per Review
630
Rating
7.5
Popular Comparisons
Also Known As
New Relic Mobile
System Center Operations Manager, SCOM 2012
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Offer
Learn more about New Relic APM
Learn more about SCOM
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Dialog Telekom
Top Industries
REVIEWERS
Financial Services Firm20%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Media Company7%
Financial Services Firm6%
REVIEWERS
Financial Services Firm24%
Retailer12%
Healthcare Company9%
Government9%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider17%
Government10%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise29%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise13%
Large Enterprise70%
REVIEWERS
Small Business16%
Midsize Enterprise27%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise26%
Large Enterprise69%
Find out what your peers are saying about Dynatrace, Datadog, BMC and others in Application Performance Management (APM). Updated: February 2021.
465,623 professionals have used our research since 2012.

New Relic APM is ranked 6th in Application Performance Management (APM) with 7 reviews while SCOM is ranked 1st in Event Monitoring with 17 reviews. New Relic APM is rated 8.8, while SCOM is rated 7.6. The top reviewer of New Relic APM writes "Reasonably priced, straightforward to set up, and performs as expected". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". New Relic APM is most compared with Datadog, Dynatrace, Splunk, AppDynamics and BMC TrueSight Operations Management, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and WhatsUp Gold.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.