We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Working with the solution is very easy. It's user-friendly."
"It has given us better insight into the performance of the system."
"They have baseline level alerting."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We detect issues using dashboards that we built on New Relic."
"The most valuable feature is application monitoring."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It's easy to use."
"We are able to do problem determination on runaway processes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The Wi-Fi side needs improvement."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The price needs improvement."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The connectivity between legacy and newer cloud applications is not great."
"The solution is quite expensive."
"The browser isn't exactly reliable."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"There could be more integration of SIM in the solution."
"The GI is difficult to work with and the reporting servers are also difficult."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The console feature is very poor, and it would be very good for us if this were improved."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Savision Live Maps. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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