Compare New Relic APM vs. SiteScope

New Relic APM is ranked 5th in Application Performance Management (APM) with 16 reviews while SiteScope is ranked 19th in Application Performance Management (APM) with 4 reviews. New Relic APM is rated 8.6, while SiteScope is rated 7.6. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". On the other hand, the top reviewer of SiteScope writes "System resource monitoring that generates automated alerts and support tickets". New Relic APM is most compared with Datadog, Dynatrace and Splunk, whereas SiteScope is most compared with Dynatrace, AppDynamics and Splunk. See our New Relic APM vs. SiteScope report.
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New Relic APM Logo
16,154 views|12,059 comparisons
SiteScope Logo
3,261 views|2,013 comparisons
Most Helpful Review
Find out what your peers are saying about New Relic APM vs. SiteScope and other solutions. Updated: January 2020.
397,983 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product.There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server.The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.Has a simple setup. It can be up and running within hours.It can monitor over a 100 technologies with built-in solution templates.

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Cons
I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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It may lack some features other products in the category have like more detailed transaction tracking.Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test.They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.

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Pricing and Cost Advice
Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles.SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing.

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Ranking
Views
16,154
Comparisons
12,059
Reviews
16
Average Words per Review
416
Avg. Rating
8.5
Views
3,261
Comparisons
2,013
Reviews
3
Average Words per Review
458
Avg. Rating
7.3
Top Comparisons
Compared 24% of the time.
Compared 22% of the time.
Compared 15% of the time.
Compared 26% of the time.
Compared 16% of the time.
Compared 10% of the time.
Also Known As
New Relic MobileMicro Focus SiteScope, HPE SiteScope
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New Relic
Micro Focus
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use.
Offer
Learn more about New Relic APM
Learn more about SiteScope
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsVodafone Ireland, Kuveyt Turk Participation Bank
Top Industries
REVIEWERS
Financial Services Firm19%
Media Company13%
Software R&D Company11%
Comms Service Provider6%
VISITORS READING REVIEWS
Software R&D Company29%
Financial Services Firm9%
Comms Service Provider8%
Media Company6%
REVIEWERS
Comms Service Provider29%
Financial Services Firm29%
Transportation Company14%
Software R&D Company14%
VISITORS READING REVIEWS
Software R&D Company27%
Comms Service Provider15%
Government13%
Retailer7%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise29%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise13%
Large Enterprise68%
REVIEWERS
Small Business31%
Midsize Enterprise13%
Large Enterprise56%
Find out what your peers are saying about New Relic APM vs. SiteScope and other solutions. Updated: January 2020.
397,983 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.