Compare New Relic APM vs. SolarWinds Server and Application Monitor

New Relic APM is ranked 5th in Application Performance Management (APM) with 16 reviews while SolarWinds Server and Application Monitor is ranked 7th in Application Performance Management (APM) with 9 reviews. New Relic APM is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "A Performance Monitor, Control Virtual Environments, and helps you build your CMDB". New Relic APM is most compared with Datadog, Dynatrace and Splunk, whereas SolarWinds Server and Application Monitor is most compared with Dynatrace, AppDynamics and New Relic APM. See our New Relic APM vs. SolarWinds Server and Application Monitor report.
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Most Helpful Review
Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2020.
406,312 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.I'd rate technical support at eight out of ten. They are helpful and fast.The more valuable feature of this solution is the Exchange feature.The solution's most valuable features are PerfStack, AppStack and AppInsight.One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset.There are many valuable features, including the network configuration manager, and the network performance manager.

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Cons
I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.This product has no real downside unless they fail to continue development of its capabilities.When you implement SolarWinds on a larger scale my customers complain about the speed.It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc.Some custom applications cannot be monitored, and a lot more applications need to be included.The solution should implement something like a network configuration manager, or some baseline for server configuration. Many of my customers need a recommendation for server configuration. Implementing that as a feature would be perfect for them.They should incorporate more artificial intelligence. There should also be more predictive features.The setup was complex. We had local support to assist us.

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Pricing and Cost Advice
Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support.The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost.The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each.

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report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
406,312 professionals have used our research since 2012.
Ranking
Views
16,269
Comparisons
12,185
Reviews
16
Average Words per Review
416
Avg. Rating
8.5
Views
6,091
Comparisons
4,512
Reviews
7
Average Words per Review
518
Avg. Rating
8.1
Top Comparisons
Compared 23% of the time.
Compared 21% of the time.
Compared 14% of the time.
Also Known As
New Relic MobileSolarWinds SAM
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New Relic
SolarWinds
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Offer
Learn more about New Relic APM
Learn more about SolarWinds Server and Application Monitor
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsAndr. L. Riis AS, NetSuite
Top Industries
REVIEWERS
Financial Services Firm19%
Media Company13%
Software R&D Company11%
Real Estate/Law Firm6%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider8%
Financial Services Firm8%
Media Company7%
REVIEWERS
Financial Services Firm25%
Construction Company25%
Retailer13%
Recruiting/Hr Firm13%
VISITORS READING REVIEWS
Software R&D Company42%
Comms Service Provider14%
Media Company5%
Insurance Company5%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise29%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise12%
Large Enterprise67%
REVIEWERS
Small Business37%
Midsize Enterprise16%
Large Enterprise47%
Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2020.
406,312 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.