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Most Helpful Review
Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: January 2021.
464,594 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.""End-user Synthetics and monitoring are very good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The most valuable feature is application monitoring.""The VPN is one of the solution's most valuable features for us.""It does everything we wanted it to do."

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"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.""There are many valuable features, including the network configuration manager, and the network performance manager.""One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset.""The more valuable feature of this solution is the Exchange feature.""I'd rate technical support at eight out of ten. They are helpful and fast.""Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.""This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."

More SolarWinds Server and Application Monitor Pros »

Cons
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited."

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"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot.""The setup was complex. We had local support to assist us.""They should incorporate more artificial intelligence. There should also be more predictive features.""Some custom applications cannot be monitored, and a lot more applications need to be included.""It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc.""When you implement SolarWinds on a larger scale my customers complain about the speed.""This product has no real downside unless they fail to continue development of its capabilities.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

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Pricing and Cost Advice
"Pricing is better with New Relic APM than Dynatrace.""The price depends on how many agents you want.""This is an expensive tool.""The price was one of the reasons we chose this solution."

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"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each.""The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost.""Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support.""I like the pricing for this SolarWinds product.""Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

More SolarWinds Server and Application Monitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: That is not an easy question, and fully depends on you needs and requirements. In my opinion, if you are talking about a monitoring solution, i assume that you are looking for an end-to-end insight… more »
Top Answer: We are currently going through a paper-based analysis to select an Enterprise APM solution. Our Contenders are 1. Dynatrace 2. Cisco(AppDynamics) 3. Broadcom DX-APM Shortlisted based on… more »
Top Answer: AppStack & AppInsights are great features to explore.  AppStack shows up a nice visualization of how the Application is stacked up on the server infrastructure that displays the application group,… more »
Top Answer: Licenses for SAM can be really expensive if you go by the traditional model of calculating "monitors" per server. These are typically individual parameters being monitored by the SAM module. The… more »
Ranking
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18,889
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13,334
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6
Average Words per Review
522
Rating
8.7
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8,162
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9
Average Words per Review
454
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8.0
Popular Comparisons
Also Known As
New Relic Mobile
SolarWinds SAM
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Offer
Learn more about New Relic APM
Learn more about SolarWinds Server and Application Monitor
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Andr. L. Riis AS, NetSuite
Top Industries
REVIEWERS
Financial Services Firm20%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Media Company7%
Financial Services Firm6%
REVIEWERS
Financial Services Firm30%
Construction Company20%
Recruiting/Hr Firm10%
Energy/Utilities Company10%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider13%
Government8%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise14%
Large Enterprise70%
REVIEWERS
Small Business38%
Midsize Enterprise21%
Large Enterprise42%
Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: January 2021.
464,594 professionals have used our research since 2012.

New Relic APM is ranked 6th in Application Performance Management (APM) with 6 reviews while SolarWinds Server and Application Monitor is ranked 11th in Application Performance Management (APM) with 12 reviews. New Relic APM is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of New Relic APM writes "Reasonably priced, straightforward to set up, and performs as expected". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "A Performance Monitor, Control Virtual Environments, and helps you build your CMDB". New Relic APM is most compared with Datadog, Dynatrace, Splunk, AppDynamics and VMware Tanzu Observability by Wavefront, whereas SolarWinds Server and Application Monitor is most compared with Dynatrace, Azure Monitor, AppDynamics, SCCM and BMC TrueSight Operations Management. See our New Relic APM vs. SolarWinds Server and Application Monitor report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.