Compare New Relic APM vs. Splunk

New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 58 reviews. New Relic APM is rated 8.6, while Splunk is rated 8.8. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". On the other hand, the top reviewer of Splunk writes "Its AMIs make it easy to spin up a Splunk cluster or add a new node to it". New Relic APM is most compared with Datadog, Dynatrace and Splunk, whereas Splunk is most compared with IBM QRadar, Dynatrace and Graylog.
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New Relic APM Logo
15,948 views|11,653 comparisons
Splunk Logo
95,486 views|77,036 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
372,185 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEMOur clients are easily able to modify and evolve their implementations.The initial setup is really straightforward. It's one of the easiest installations.It helps us uncover bottlenecks in the network.it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware.The most valuable feature of Splunk is the log monitoring.It can log more logs than other solutions. It's a good way to troubleshoot problems.We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment. We're currently working in the Azure Cloud project, so we can send any logs from the cloud to Splunk. We can monitor them and we can present to the managers and customers. It's a very good solution for reporting. We use Splunk for reporting and monitoring of any solution in the company.

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Cons
I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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It needs a better way to export dynamic views without requiring a ton of code and user/pw.It needs integration with a configuration management solution.It needs integration with a configuration management solution.They should make data onboarding easier.The product was difficult to back up the first time.Splunk needs local technical support.If possible, we would like to have not only a log monitoring system but a network monitoring feature in this solution as well.Cybersecurity and infrastructure monitoring have room for improvement.

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Pricing and Cost Advice
Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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Splunk is really expensive.Splunk should be able to integrate with other product using the free version.The pricing and licensing of the product are quite high.Splunk's cost is very high. They need to review the pricing. They have to go back and totally readdress the market.It's a little bit expensive for a small to medium enterprise.I think the price could be improved.I am not personally involved with the pricing of the solution.Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products.

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Ranking
Views
15,948
Comparisons
11,653
Reviews
16
Average Words per Review
415
Avg. Rating
8.5
Views
95,486
Comparisons
77,036
Reviews
56
Average Words per Review
332
Avg. Rating
8.8
Top Comparisons
Compared 24% of the time.
Compared 22% of the time.
Compared 13% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 8% of the time.
Also Known As
New Relic Mobile
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New Relic
Splunk
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about New Relic APM
Learn more about Splunk
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsSplunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
REVIEWERS
Financial Services Firm20%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Software R&D Company23%
Financial Services Firm13%
Comms Service Provider7%
Manufacturing Company7%
REVIEWERS
Financial Services Firm20%
Energy/Utilities Company16%
Retailer12%
Insurance Company8%
VISITORS READING REVIEWS
Software R&D Company25%
Financial Services Firm12%
Comms Service Provider11%
Media Company6%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise30%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise13%
Large Enterprise70%
REVIEWERS
Small Business28%
Midsize Enterprise13%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise18%
Large Enterprise66%
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
372,185 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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