New Relic APM vs. Splunk

New Relic APM is ranked 4th in Application Performance Management (APM) with 8 reviews vs Splunk which is ranked 1st in Security Information and Event Management (SIEM) with 55 reviews. The top reviewer of New Relic APM writes "It gives insights to non-technical people about what technical issues are most important". The top reviewer of Splunk writes "Monitors all machine logins and actions taken on those machines under each user". New Relic APM is most compared with Dynatrace, AppDynamics and CA APM. Splunk is most compared with IBM QRadar, LogRhythm NextGen SIEM and ArcSight.
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Quotes From Members Comparing New Relic APM vs. Splunk

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
We are able to drill down and see what is going on in the system.It has given us better insight into the performance of the system.It has in-depth analysis using developer code for someone whose not traditionally a developer.It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.It has helped us maintain a much higher uptime than we had previously.Server uptime is its most valuable feature.It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.

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It provides logs in one place, so they are easy to find. It collects the logs from multiple places, then you have just one place where you see the whole flow from the front-end to the back-end.It has a big user base, so the community is useful.The stock analysts and security people use one single dashboard (one single location) to check our logs.It scales better in the cloud than on-premise.It has helped us look at modern technology, as well as penetrate our legacy systems, to see where the bottlenecks are.The product is adept at log mining.The client site login is pretty extensible and probably cost-effective.It is very stable. We have not had any problems.

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Cons
The price needs improvement.They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.We have had issues with our agents going offline.We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.

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The search could be improved. Now, it is a bit difficult to write search queries because they become quite long, then maintaining those long search queries is a quite challenging.The integration with all our tool sets felt like we were reinventing the wheel, which was a pain point for us.We would like more integrations with other cloud products, not just AWS, e.g., Azure.There are new services which are coming up. If Splunk can catch up with the speed of Amazon, and with the integration, instead of us waiting for another year or so, that would be good.If it could be made available as a service, this would be much better than as a product.I would like some additional AI capabilities to provide additional information about things going wrong and things going well.I would like to see ability to master management. In terms of clustering, how it manages clustering needs improvement.We had an instance when Splunk failed and it took us a couple of days to recover.

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Pricing and Cost Advice
The pricing and licensing are too high.They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine.The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity.

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It would be nice if the pricing were cheaper. However, we did purchase it.Splunk is not free.We have seen ROI and improvements as we have continued to use the product, but they are more reactive.I assume that the pricing is reasonable, because if it was too costly, there are other alternatives.I have no opinion on pricing.It is possible to use a developer's license, which is up to 10GB per day of volume traffic, which is usually enough for most use cases.Free Splunk license for PoCs on personal machines and the ability to scale the PoC to an enterprise level app.It can be expensive, especially the licensing costs. However, there is added value in what it can do, not just log aggregation.

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Ranking
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35,247
Comparisons
11,156
Reviews
4
Followers
1,244
Avg. Rating
9.5
Views
112,072
Comparisons
67,917
Reviews
50
Followers
2,643
Avg. Rating
8.8
Unranked
In Application Performance Management (APM)
Top Comparisons
Compared 28% of the time.
Compared 15% of the time.
Compared 8% of the time.
See more New Relic APM competitors »
Compared 19% of the time.
Compared 13% of the time.
Compared 7% of the time.
See more Splunk competitors »
Compared 29% of the time.
Also Known As
New Relic Mobile
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New Relic
Splunk
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

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Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsSplunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
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Top Industries
REVIEWERS
Financial Services Firm
18%
Media Company
13%
Software R&D Company
11%
Retailer
7%
VISITORS READING REVIEWS
Financial Services Firm
22%
Marketing Services Firm
11%
Software R&D Company
7%
Retailer
7%
REVIEWERS
Financial Services Firm
19%
Retailer
14%
Energy/Utilities Company
14%
Insurance Company
10%
VISITORS READING REVIEWS
Financial Services Firm
17%
Comms Service Provider
10%
Energy/Utilities Company
7%
Manufacturing Company
6%
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Company Size
REVIEWERS
Small Business
37%
Midsize Enterprise
29%
Large Enterprise
33%
VISITORS READING REVIEWS
Small Business
27%
Midsize Enterprise
22%
Large Enterprise
51%
REVIEWERS
Small Business
21%
Midsize Enterprise
13%
Large Enterprise
67%
VISITORS READING REVIEWS
Small Business
14%
Midsize Enterprise
19%
Large Enterprise
67%
No Data Available
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