New Relic vs Splunk Enterprise Security comparison

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Executive Summary

We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed New Relic vs. Splunk Enterprise Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has helped my organization to dive deeper into the application using the APM module is very helpful.""The product allows the developer to see the actual problems in the applications.""The most valuable feature is the ability to manage the application flow.""New Relic has helped us in terms of the optimizing our print and loading times.""We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right.""It has helped us maintain a much higher uptime than we had previously."

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"Splunk gives my clients the ability to bring multiple, disparate types of data together, then correlate and report on them.""We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular.""Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs.""I like the search feature and the indexing. It's very fast and comprehensive.""The level of robustness on offer is very good.""It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk.""Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize.""Splunk has significantly reduced the time in performing the task of aggregating logs, reviewing as well as time spent during investigations."

More Splunk Enterprise Security Pros →

Cons
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow.""The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""It is very difficult to award the service level cycles at an endpoint level.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.""We have had issues with our agents going offline.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

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"The documentation is in definite need of improvement.""A problem that we had recently had was we licensed it based on how much data you upload to them every day. Something changed in one our applications, and it started generating three to four times as many logs and. So now, we are trying to assemble something with parts of the Splunk API to warn ourselves, then turn it off and throttle it back more. However it would be better if they had something systematically built into the product that if you're getting close to your license, then to shut things down.""It needs more formatting control without having to be an admin.""The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.""Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is very hit or miss.""An improved user interface along with multi-tenancy support would be beneficial.""For on-premise, it's more about optimization. With such a heavy byte scale of data that we are operating on, the search for disparate data sometimes takes about a minute. This is understandable considering the amount of data that we are pumping into it. The only optimization that I recommend is better sharding, when it comes to Splunk, so that data retrieval can be faster.""We'd like to have the number of devices covered under the license to be increased."

More Splunk Enterprise Security Cons →

Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market."
  • "Although Splunk is an expensive product, it is designed to be utilized across your organization in order to maximize your ROI and lower your TCO."
  • "It is not cheap."
  • "Splunk Enterprise becomes extremely expensive after the 20GB/month license."
  • "You will eat up whatever you purchase quickly. The level of insights that Splunk empowers is addictive."
  • "Splunk licensing model might seem expensive but with all the gain in functionalities you will have compared to traditional SIEM solutions I think it’s worth the price."
  • "Pricing is pretty fair."
  • "While licensing can be a concern, there are ways to reduce the licensing costs including filtering some events."
  • More Splunk Enterprise Security Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Ranking
    2nd
    Views
    1,445
    Comparisons
    1,248
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    1st
    Views
    4,014
    Comparisons
    3,291
    Reviews
    64
    Average Words per Review
    947
    Rating
    8.4
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Splunk Enterprise Security is a SIEM, log management, and IT operations analytics tool. The solution provides users with the ability to secure their information and manage their data in the cloud, data centers, or other applications. Splunk Enterprise Security also offers visibility from different areas, levels, and devices, rather than from a single system, thus, providing its users with flexibility. Splunk Enterprise Security can monitor data and analyze, detect, and prevent intrusions. This benefits users as it provides alerts to possible intrusions, helps users to be proactive, and reduces risk factors. 

    Full visibility across your environment

    Break down data silos and gain actionable intelligence by ingesting data from multicloud and on-premises deployments. Get full visibility to quickly detect malicious threats in your environment.

    Fast threat detection

    Defend against threats with advanced security analytics, machine learning and threat intelligence that focus detection and provide high-fidelity alerts to shorten triage times and raise true positive rates.

    Efficient investigations

    Gather all the context you need and initiate flexible investigations with security analytics at your fingertips. The built-in open and extensible data platform boosts productivity and drives down fatigue.

    Open and scalable

    Built on an open and scalable data platform, you can stay agile in the face of evolving threats and business needs. Splunk meets you where you are on your cloud journey, and integrates across your data, tools and content.

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm15%
    Government10%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business31%
    Midsize Enterprise12%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    Buyer's Guide
    New Relic vs. Splunk Enterprise Security
    March 2024
    Find out what your peers are saying about New Relic vs. Splunk Enterprise Security and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 221 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.