We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The product allows the developer to see the actual problems in the applications."
"The most valuable feature is the ability to manage the application flow."
"New Relic has helped us in terms of the optimizing our print and loading times."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It has helped us maintain a much higher uptime than we had previously."
"Splunk gives my clients the ability to bring multiple, disparate types of data together, then correlate and report on them."
"We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular."
"Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
"I like the search feature and the indexing. It's very fast and comprehensive."
"The level of robustness on offer is very good."
"It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
"Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize."
"Splunk has significantly reduced the time in performing the task of aggregating logs, reviewing as well as time spent during investigations."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We have had issues with our agents going offline."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The documentation is in definite need of improvement."
"A problem that we had recently had was we licensed it based on how much data you upload to them every day. Something changed in one our applications, and it started generating three to four times as many logs and. So now, we are trying to assemble something with parts of the Splunk API to warn ourselves, then turn it off and throttle it back more. However it would be better if they had something systematically built into the product that if you're getting close to your license, then to shut things down."
"It needs more formatting control without having to be an admin."
"The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed."
"Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is very hit or miss."
"An improved user interface along with multi-tenancy support would be beneficial."
"For on-premise, it's more about optimization. With such a heavy byte scale of data that we are operating on, the search for disparate data sometimes takes about a minute. This is understandable considering the amount of data that we are pumping into it. The only optimization that I recommend is better sharding, when it comes to Splunk, so that data retrieval can be faster."
"We'd like to have the number of devices covered under the license to be increased."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 221 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
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