We performed a comparison between New Relic and Oracle Log Analytics Cloud Service based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is quite stable."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"New Relic has helped us in terms of the optimizing our print and loading times."
"It has a simple initial setup."
"End-user Synthetics and monitoring are very good."
"It allows the restriction of privileges and control of users."
"The most valuable feature is mapping."
"The IT analysis provides the best solution as to how the infrastructure is going."
"The solution provides different types of logs like audit, service, and API logs."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It would be nice if there were pre-made dashboards."
"It is very difficult to award the service level cycles at an endpoint level."
"The pricing could be improved."
"Reporting is sometimes a little slow."
"The logs in the solution are dispersed in different layers, so we have to pick the logs from different areas."
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New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Oracle Log Analytics Cloud Service is ranked 8th in IT Operations Analytics with 3 reviews. New Relic is rated 8.6, while Oracle Log Analytics Cloud Service is rated 7.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Oracle Log Analytics Cloud Service writes "Provides different types of logs, but the logs are dispersed in different layers". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Oracle Log Analytics Cloud Service is most compared with Splunk Enterprise Security. See our New Relic vs. Oracle Log Analytics Cloud Service report.
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