We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The versatility of the solution is its most valuable feature."
"The most valuable features are the dashboards and tracing."
"The stability of New Relic APM is very good."
"Server uptime is its most valuable feature."
"The monitoring so far has been good and we are happy with it."
"The most valuable feature is application monitoring."
"The most valuable features of New Relic are the reports and ease of use."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"Our clients use the solution to find any threats or vulnerabilities inside their environment."
"Speeds up root cause analysis and can help identify issues that your organization never realized were occurring."
"Splunk is stable, and this is why many customers want it."
"The consolidated overview of all the events that come in through our environment and an easy-to-access interface for all our end users are valuable."
"Internal tracking is helpful because we do not like to deal with multiple ticketing systems, and I am not a fan of ServiceNow. We are able to keep everything internal and utilize Enterprise Security."
"It scales better in the cloud than on-premise."
"Its integration is most valuable. Its UI is also pretty much easy."
"It is a one stop shop as a full monitoring and alerting solution for operations and application analysis for most of our back-end systems."
"The deployment process could be improved."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"I haven't come across any features that are lacking."
"The solution should include more detailed reports for SQL database requests."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."
"I would like to get visibility into the data pipelines on heavy forwarders and indexers to see exactly their source and the cause of saturation when it occurs. This would help us learn even more about our high use applications."
"The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets."
"It is a challenge to manage the environment in such a way, that one’s log, even with the bandwidth license, isn’t exceeded."
"Splunk can improve regex/asset analysis as we do not want to crawl until it is done."
"My company could benefit from doing more Splunk training with Splunk consultants teaching us how to use it."
"The price has room for improvement."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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