We performed a comparison between New Relic and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It allows the restriction of privileges and control of users."
"The stability of New Relic APM is very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"New features are added often."
"It has helped us maintain a much higher uptime than we had previously."
"The product can scale."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There were some settings we had issues with."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I can't recall coming across any missing features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Scout APM is ranked 29th in Application Performance Monitoring (APM) and Observability with 1 review. New Relic is rated 8.6, while Scout APM is rated 10.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and Elastic Observability.
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