We performed a comparison between New Relic and Splunk APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Working with the solution is very easy. It's user-friendly."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The solution is quite stable."
"It has given us better insight into the performance of the system."
"You don't have to go through a list of 500 servers."
"The versatility of the solution is its most valuable feature."
"It has prevented failures from occurring in our production environment."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The features are pretty much ready out of the box."
"Splunk's dashboards are great."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"Detectors are a powerful feature."
"Splunk APM has helped us to standardize logging and monitoring procedures."
"It would help customers if there were an on-premises version available."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"There were some settings we had issues with."
"The solution only supports the cloud platform and not on-premises."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"We currently lack log analysis capabilities in Splunk APM."
"There are some predefined metrics.......we may want to create customized metrics."
"Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand."
"The monitoring of workloads when using SignalFx could be improved."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"The cardinality is pretty low."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"The UI enhancements could be a way to improve the solution in the future."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Splunk APM is ranked 27th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Splunk APM is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk APM writes "Enables us to directly search for a metric and straightaway create alert charts ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Grafana and Monte Carlo. See our New Relic vs. Splunk APM report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.