We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The most valuable feature is performance monitoring."
"We really like the scalability capabilities."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"I loved this product, but we can no longer afford it, so we dropped it."
"The price is a little bit high, especially because we have to pay an import tax."
"The solution is no more expensive than other products."
New Relic Synthetics - powered by a selenium-driven Chrome browser - allows you to monitor and test your apps and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports. Synthetics features includes monitor business-critical functionality, deep dive troubleshooting, complete application lifecycle monitoring and alerts, maintaining SLAs and customer satisfaction.
Riverbed® AppResponse delivers full stack application analysis—from packets to web pages to end-user experience—letting you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast
New Relic Synthetics is ranked 29th in Application Performance Management (APM) with 1 review while Riverbed AppResponse is ranked 21st in Application Performance Management (APM) with 4 reviews. New Relic Synthetics is rated 8.0, while Riverbed AppResponse is rated 8.0. The top reviewer of New Relic Synthetics writes "Good drill-down functionality let us see through to SQL code, and it integrates well with Slack". On the other hand, the top reviewer of Riverbed AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". New Relic Synthetics is most compared with Datadog, Instana Dynamic APM, Dynatrace, Google Stackdriver and AWS X-Ray, whereas Riverbed AppResponse is most compared with Dynatrace, SolarWinds NPM, Cisco Stealthwatch, AppDynamics and Splunk.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.