New Relic vs VMware Aria Operations for Applications comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic has an easy initial setup, whereas VMware Tanzu Observability by Wavefront's setup can be either easy or complex depending on the user's familiarity and involvement of network and security teams.
  • Features: New Relic provides detailed app data, precise alerts, and clear pricing, whereas VMware Tanzu Observability has effortless deployment and integration, container platform support, and open source tech compatibility.
  • Pricing: While New Relic charges monthly or yearly fees with additional charges for extra features or data ingestion, VMware Tanzu Observability by Wavefront may be more expensive due to high licensing costs for integrations and add-ons. However, some users find that the latter option is worth the money, especially for those who do not have the time to build their own observability tools using open source options.
  • Service and Support: Some customers have had positive experiences, finding the support to be responsive and knowledgeable or okay. However, others have encountered issues and feel that improvements could be made.
  • ROI: Some users found a good ROI with New Relic, while others were uncertain. On the other hand, VMware Tanzu Observability by Wavefront was said to deliver significant ROI by speeding up issue identification and resolution, reducing downtime, optimizing resource usage, and enhancing overall application performance and customer experience.

Comparison Results: New Relic stands out for its detailed network monitoring features, superior error debugging and correlation with logs, and intuitive user interface. Its pricing model is also more transparent and the setup process is straightforward. Although VMware Tanzu Observability by Wavefront is commended for its easy deployment and integration, its consumption-based billing model can make estimating costs and predicting usage difficult. Furthermore, users have found the initial setup process to be challenging and hope for a more seamless experience.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The simplicity of the dashboard is very good.""It has in-depth analysis using developer code for someone whose not traditionally a developer.""It has helped my organization to dive deeper into the application using the APM module is very helpful.""The solution is quite stable.""The most valuable feature is the ability to manage the application flow.""One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up.""We are able to drill down and see what is going on in the system.""The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."

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"People are very pleased with the implementation.""The features I find most valuable is the querying and alerting capabilities.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility.""No issues with stability."

More VMware Aria Operations for Applications Pros →

Cons
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.""It is very difficult to award the service level cycles at an endpoint level.""They should bring the pricing down to be more competitive.""The solution must provide better support for Azure Web Apps service.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.""New Relic needs to improve is the user data schema.""I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."

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"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality.""The documentation and integration with Kubernetes could be improved.""The initial setup should be easier and more seamless.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""The main problem I have is that the license cost is very high."

More VMware Aria Operations for Applications Cons →

Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "Different locations require different setups. In your terms, around 300 to around 400K USD."
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Aria Operations for Applications Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
    Views
    25,149
    Comparisons
    19,771
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    Views
    2,549
    Comparisons
    2,279
    Reviews
    4
    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

    With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm16%
    Manufacturing Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    New Relic vs. VMware Aria Operations for Applications
    March 2024
    Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while VMware Aria Operations for Applications is ranked 32nd in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas VMware Aria Operations for Applications is most compared with Dynatrace, Grafana, Datadog, Zabbix and Splunk Enterprise Security. See our New Relic vs. VMware Aria Operations for Applications report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.