Earn 20 points
NICE CXone is ranked 4th in Workforce Engagement Management while Sprinklr is ranked 2nd in Social CRM. NICE CXone is rated 8.2, while Sprinklr is rated 0.0. The top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". On the other hand, NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Cisco Webex Contact Center, Five9 and ServiceNow, whereas Sprinklr is most compared with Sprout Social, HootSuite, Salesforce Marketing Cloud, Khoros Social Media Management and Locobuzz .
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