Compare NICE Sales Performance Management vs. NICE Workforce Optimization

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Ranking
4th
out of 5 in Speech Analytics
Views
156
Comparisons
86
Reviews
0
Average Words per Review
0
Rating
N/A
Views
979
Comparisons
884
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
NICE SmartCenter, SmartCenter
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NICE
NICE
Overview

Optimize your sales performance end to end - incentive compensation management​, territory and quota management, coaching, and detailed sales performance analysis. Manage the entire sales compensation cycle to ensure you maximize sales teams and channel performance to align sales behavior with organizational goals.

NICE Workforce Optimization empowers your employees with tools that provide insight into their performance and make them stakeholders in the organization's success. It Shows them how they can directly impact the company's performance and their career path, as well as influence their schedule and other contact center processes. NICE WFO is comprised of tightly integrated solutions, enabling organizations to improve agent productivity, identify performance gaps, deliver targeted coaching, and effectively forecast workloads and schedule staff. Adaptive WFO technology is an integral part of the solution suite which uses analytics-based modeling to dynamically personalize contact center processes, such as scheduling, coaching, training, evaluations, and motivational incentives, at an individual agent level.
Offer
Learn more about NICE Sales Performance Management
Learn more about NICE Workforce Optimization
Sample Customers
American Airlines, Telefonica, Cable&Wireless, GoDaddy, Cablevisi‹n Argentina, Webhelp, UPC, The Home Depot, INGHarte-Hanks Inc.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider11%
Insurance Company11%
Media Company9%

NICE Sales Performance Management is ranked 4th in Speech Analytics while NICE Workforce Optimization is ranked 4th in Workforce Engagement Management. NICE Sales Performance Management is rated 0.0, while NICE Workforce Optimization is rated 0.0. On the other hand, NICE Sales Performance Management is most compared with , whereas NICE Workforce Optimization is most compared with Verint Workforce Engagement Cloud, Aspect Workforce Optimization, Calabrio WFM, Calabrio Workforce Management, Genesys Cloud and Avaya Workforce Engagement.

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