OpenText Qfiniti is a unified, centrally managed suite of call center software and workforce optimization solutions for multichannel interaction analysis, with real-time agent support and call center performance management capabilities.
NICE Workforce Optimization is ranked 4th in Workforce Engagement Management while OpenText Qfiniti is ranked 10th in Workforce Engagement Management. NICE Workforce Optimization is rated 0.0, while OpenText Qfiniti is rated 0.0. On the other hand, NICE Workforce Optimization is most compared with Verint Workforce Engagement Cloud, Aspect Workforce Optimization, Genesys Cloud, Calabrio WFM and Avaya Workforce Engagement, whereas OpenText Qfiniti is most compared with Verint Workforce Engagement Cloud.
See our list of best Workforce Engagement Management vendors.
We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.